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"We had a great 5 day stay here. Staff was very friendly and helpful when we asked for tips on transportation and about our tour locations. Would definitely stay here again. "

"Great breakfast "

"I did enjoy my time at the Madison Staff were lovely, understanding and approachable, the room was basic "

"We are repeated customers. Without disappointment, this is a very friendly hotel with excellent staff. Would stay again."

"It’s a great hotel to stay at in Venice, close to everything (piazza San Marco was less then a minute walk away). The room was large with a comfortable bed. Breakfast was fairly basic but adequate. Will definitely stay here again next time I’m in Venice."

"We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel. "

"A"

"Great location and friendly staff. Hipster place and small rooms however the staff and services make you not want to be in your room anyway. I will certainly return and do recommend "

"Kevin and staff are very professional and attentive to guests needs "