6/10 Okay
Lena
Sep 30, 2024
Disliked: Property conditions & facilities
- Advertised as having a fitness room on Expedia but that is no longer there
- Had a room with a window leading into some tunnel, which triggered my claustrophobia. This was then changed after I complained
- no warm water in the first room. After my room was changed it was better but still not warm enough
- most of the staff had an attitude, breakfast was supposed to start at 7 am. Was then told we have to wait until 7.30 and when people started queuing, were rudely advised to sit back down
- the street the hotel is on seems to be closed after 9 pm, so had to walk 15 minutes in the dark there when I arrived
Lena
Stayed 3 nights in Sep 2024