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The Hey Hotel

4.0 star property
Hotel with free breakfast, a short walk to Mystery Rooms

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hey Hotel

Lake
Exterior
Suite | Balcony
Single Room (CO2gether) | Living area
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Hair dryer
Electric kettle
Champagne service
Espresso maker
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 1 min walk - 0.2 km
  • Interlaken Casino - 7 min walk - 0.7 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km
  • Harder Kulm - 11 min drive - 5.4 km

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bebbis Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk
  • ‪PizPaz - ‬1 min walk

About this property

The Hey Hotel

Upscale hotel near Mystery Rooms
Consider a stay at The Hey Hotel and take advantage of a free breakfast buffet, an art gallery on site, and a shopping mall on site. Active travelers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), luggage storage, and free newspapers
  • A banquet hall, smoke-free premises, and 3 meeting rooms
  • Multilingual staff, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CHF 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Hey Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The Hey Hotel on Dec 16, 2024 start from CA $299.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hey Hotel?

Self parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Check-out is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Kletterhalle Interlaken and Kunsthaus Interlaken are also within 5 minutes. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 360 reviews" "
Rating 8 - Good. 98 out of 360 reviews" "
Rating 6 - Okay. 42 out of 360 reviews" "
Rating 4 - Poor. 14 out of 360 reviews" "
Rating 2 - Terrible. 8 out of 360 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Navdeep

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor of the hotel is nice but rooms are very bad
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked the friendliness and helpfulness of the reception staff, the location of the hotel. Didn’t like the Wi-Fi reception and the fact that the water temperature switched from hot to cold during q a shower and the last morning there was only hot water coming out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shivika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to train stations and paragliding
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
The location to the train was great. Didn’t like not having plastic glasses to use for drinking. A hotel like this should offer glassware in the rooms. Replenishment was hit and miss.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maysa

Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Kalpana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024

6/10 Okay

LORALEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Beds were very firm!
Stayed 4 nights in Aug 2024

8/10 Good

Charles, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. The staff were excellent and we had a lovely stay. Right by all the local transport and food options. I would highly recommend this to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pallavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, friendly staff, great location with lots of dining options - 6 min walk to Interlaken west and a 5 min bus ride to Interlaken OST.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
if you are visiting Interlaken this is one of the hotels to consider for sure.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dharmesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service
Stayed 2 nights in Aug 2024

2/10 Terrible

catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this hotel . The staff is really irresponsible and we booked AC room and the AC in the room is not working and they even don’t offer any room to swap .
Stayed 2 nights in Aug 2024

8/10 Good

Mohammad, Center Valley

Travelled with partner
Liked: Cleanliness, staff & service
Great location, property is outdated, need remodeling and better color scheme of carpets
Stayed 4 nights in Aug 2024

10/10 Excellent

Keil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and very helpful - even walked me to the bus stop and made sure I got on the right one.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
The rooms did not have air conditioning & it was very hot
Stayed 2 nights in Aug 2024

8/10 Good

Ella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. The room is big except for no supplies. The hotel resturant is also very good. Good for the family as there are 4 beds in the room.
Stayed 1 night in Aug 2024

8/10 Good

sharon

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good hotel
Fantastic hotel in a good location. Good for both train stations in Interlaken. Very accommodating - my air con wasn’t working but they sent a maintenance man straight away. When it was not fixable they sent up a fan which was more than adequate. Friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Epina

Liked: Cleanliness, staff & service, property conditions & facilities
My cousin and I had a lovely stay in the Hey hotel. The hotel was clean and modern with all the requires amenities. The staff were friendly and helpful. Our room has an AMAZING view. The breakfast buffet had a variety of choices. The location was perfect. Lots of shops around. It was approx 5 mins walk to Interlaken West and approx 17 walk to Interlaken Ost. The walk to the Interlaken Ost was so nice with such beautiful views but if you don't wanna walk then there's a bus stop right in front of the hotel. Would love to return back in future.
Stayed 2 nights in Jul 2024