2/10 Terrible
Arlene
Sep 22, 2024
Disliked: Cleanliness
Extremely rude owner and malfunctioning items
I hate to write negative reviews, but I felt this was necessary this time. Let me start by saying there were multiple items that were either malfunctioning or extremely dirty.
The AC vent was so clogged and dirty that the AC was struggling.
The entire house was dusty as hell.
The smoke alarm/ CO detector went off at 5am in the morning due to low battery. The maintenance guy could fix it because he didn’t have that particular type of battery so, he just took it and left us without a smoke/CO detector.
We had multiple issues with the pool system such as the pool heating and pool work going down ( we paid for the pool heating each day and barely got to use it each day).
The work part was when I contacted the owner about these various things, he was very rude and said, “I’m not going to make him come out there for a third time in one day. He already showed you how to use it. If he has time, he can come out tomorrow”.
Mind you, the three times he discussed was not for frivolous reasons. 1 was for the smoke detector going off and 1 was for the pool system not working. So, these are necessary things for safety plus things we paid for.
Overall, very bad experience and I wouldn’t stay here again. The house was not worth it and the owner’s attitude made it that much worse.
Arlene
Stayed 3 nights in Sep 2024