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The Elm House Hotel

3.0 star property
Hotel in Hawick with free parking

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Photo gallery for The Elm House Hotel

Front of property
Restaurant
Interior
Iron/ironing board, free WiFi, bed sheets
Shower, hair dryer, towels, shampoo

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Heating
Free cribs/infant beds
TV
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
TV
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Heating
TV
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
Wardrobe or closet
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

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About the area

Map
17 North Bridge St, Hawick, Scotland, TD9 9BD

What's nearby

  • Heart of Hawick - 9 min walk
  • Borders Textile Towerhouse - 9 min walk
  • Drumlanrigs Tower - 18 min walk
  • Hawick Museum & Scott Art Gallery - 19 min walk
  • Cross Borders Drove Road - 4 min drive

Getting around

  • Galashiels Station - 26 min drive
  • Edinburgh Airport (EDI) - 94 min drive

Restaurants

  • ‪Damascus Drum - ‬7 min walk
  • ‪Night Safe Bistro - ‬5 min walk
  • ‪The Bourtree - ‬1 min walk
  • ‪The Auld Cross Keys Inn - ‬8 min drive
  • ‪Burnfoot Chippy - ‬4 min drive

About this property

The Elm House Hotel

Property highlights
The Elm House Hotel provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge) and smoke-free premises
Room features
All guestrooms at The Elm House Hotel include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and shampoo
  • 30-inch TVs with digital channels
  • Wardrobes/closets, highchairs, and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: GBP 10.95 for adults and GBP 5 for children

Family friendly

  • Highchair

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Elm House Hotel Hotel
The Elm House Hotel Hawick
The Elm House Hotel Hotel Hawick

Frequently asked questions

Is The Elm House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Elm House Hotel ?

Self parking is free at this property.

What time is check-in at The Elm House Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Elm House Hotel ?

Check-out is at 10:30 AM.

Where is The Elm House Hotel located?

Situated in Hawick, this hotel is within a 10-minute walk of Heart of Hawick and Borders Textile Towerhouse. Drumlanrigs Tower and Hawick Museum & Scott Art Gallery are also within 1 mi (2 km).

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The Elm House Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

ANNE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is one of the worst hotels I have ever stayed in. There was no front desk and no "front desk staff" to greet me on arrival. Someone eventually appeared but did not take my name and there was no check in (or check out) process. The room was in an annexe in the car park and was small and very old fashioned. There were flies in the room, debris in the kettle, a damp bathmat and a non-working bedside lamp. It was barely clean. There was no soundproofing and there was noise from other rooms late at night. I would not recommend a stay in this hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs !
This hotel accepted our booking via Hotels.com and it was still confirmed and prepaid up until arriving at the hotel. We were visiting from Australia and visiting relatives in Hawick, we rented a car in Edinburgh and drove there. We arrived early afternoon and found a handwritten note on the front door requesting guests to call a mobile phone on arrival. Whilst in the car park an employee arrived and said that he had no knowledge of our booking, I showed him my confirmation and he blamed Hotels.com booking system. After prolonged discussions with some “manager” on the phone he said that he would have to prepare a room as they were busy. We set off for a coffee advising that we would return later. Whilst at the coffee shop I received an email from the hotel (via hotel.com) advising that they were cancelling my booking due to a FLOOD at the hotel. We returned to the hotel where the same employee advised us that Hotel.com had double booked the room and therefore they couldn’t accommodate us. When questioned about the earlier advice that no booking had been received, he shuffled around embarrassingly, we then asked about the FLOOD he said that there had been no flood and we showed him the email. He blamed his manager who was not at the premises, we insisted on speaking with her however she was very evasive and unhelpful and continued to blame Hotels.com. We eventually gave up and left, we had to find a bed with our relatives and to be honest we were happy not to be staying
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2023

10/10 Excellent

Rebecca

Stayed 4 nights in Nov 2023

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023