"We picked this hotel based on location and the many mentions of the helpful staff. The staff is amazing and Danielle at the front desk helped us arrange our lodging in Lucerne, provided detailed info about the train options to Colmar, Lucerne, and then Paris.
The location proved as a great “home base” for our day trips. The 16 tram is right outside the front door, the “local” side of the train station is walking distance. For our trip to Paris we took a different tram to the front side of...