Harpole Vacation Packages

Chosen for my daughter’s graduation at the University Of Birmingham and for the onsite restaurant to celebrate afterwards. -Main issue is parking. I have 2 elderly parents who both have a blue badge but parking is abysmal and we struggled with that. -Only 1 lift was working which was an issue (1mobility scooter etc), so we had to wait long times to navigate floors as walking not an option. -No heating in hotel. Not a problem for us but my parents found it cold despite being given portable heaters. -Our balcony room was lovely but sadly above the bed was a collection of contact lenses on the ceiling where previous occupants have “flicked” them up. In conclusion, it’s a lovely hotel but there were issues that took the shine of what was a lovely break away.

Very lovely hotel couldn't fault it at all

Beautiful renovation

Really lovely hotel, spacious and comfortable rooms with easy parking. The rooms are well stocked with tea, coffee, hot chocolate, etc. The hotel is self check in but there was a member of staff at the desk when we arrived. They send an email 24 hours before check in with your access code, however we didn't receive this on time due to a delay between them issuing the code and expedia sending this to us. They said this happens quite often so I'd recommend contacting them with your email address prior to check in if booking through expedia.

For what we paid the hotel was not worth it, the deluxe double room is very basic and the bed wasn’t that comfortable. Rooms are dark and the digital heating/lighting system isn’t great. There are building works going on around the hotel too making it a little difficult to navigate. The hotel also isn’t as central as I hoped but that’s an oversight on my part I guess. Staff were ok, not rude but average. Breakfast is mediocre and I wouldn’t have paid for BB had I known this. Nice hotel but a really great 3 star at best.