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Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Pillowtop bed
Shower/tub combination
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Country Inn & Suites by Radisson, Hagerstown, MD

Pool
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (1053)
The price is CA $131
CA $147 total
includes taxes & fees
Jan 5 - Jan 6, 2025
Country Inn & Suites by Radisson, Hagerstown, MD
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About the area

Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk - 1.4 km
  • Maryland Theater - 2 min drive - 2.0 km
  • Washington County Museum of Fine Arts - 4 min drive - 3.5 km
  • Pennsylvania Dutch Market - 5 min drive - 4.8 km
  • Hagerstown Premium Outlets - 6 min drive - 5.2 km

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in the city center
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a TV in the lobby, and multilingual staff
  • A computer station, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jan 6, 2025 start from CA $116.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Hagerstown, this hotel is within 1 mi (2 km) of Hagerstown Suns Municipal Stadium and Maryland Theater. Hagerstown Dog Park and Washington County Museum of Fine Arts are also within 3 mi (5 km).

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 195 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla, Hagerstown

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Yasuko

Business traveller
Smell of pot smoking in the hallway that made us sick
Stayed 2 nights in Nov 2024

8/10 Good

Guilfoyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Smithsburg

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Alexandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Stayed 1 night in Sep 2024

8/10 Good

alvie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Staff & service
.
Stayed 1 night in Oct 2024

4/10 Poor

Jurgen

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not return
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Amenities
Dirty outside, parking lot was a mess. Smelled of marijuana in the hallway.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Staff & service
The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Stayed 1 night in Oct 2024

4/10 Poor

Inara, Charlottesville

Stayed 1 night in Sep 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
No refrigerator. There is a trail to apartments behind and the drug traffic behind is crazy. No elevator. Stairwell smells like pee. I work night about to get in the shower and get a knock at the door so no thank you and lady knocks again when I open the door (no fully dressed) she opens door all the way to check the locks. What?? Ma’am. Side door to building doesn’t lock. So all the drug traffic has access. But in a bind they are convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

6/10 Okay

Phoebe

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

10/10 Excellent

G

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

2/10 Terrible

jane

Breakfast was a joke cereal waffles that’s all. No pool no hot tub. The whole place was misrepresented by you. I have never ever been duped. I have dropped you.
Stayed 1 night in Sep 2024

4/10 Poor

Pam

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the staff was hard working and pleasant, the property was worn and threadbare. Everything seemed clean but old. The bathtub and sink didn’t drain well at all. I am glad I had friends with me (next room) or I would have felt uncomfortable in the area. One night was fine but I will not be staying there again.
Stayed 1 night in Sep 2024

6/10 Okay

Desmond

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rate for a short booking, the bed was clean. The hotel needs to be cleaned, change the stale smell - the whole place smelled old, breakfast was very limited, night staff was unfriendly. To experience fighting guests with noise when we walked in was an instant disappointment - action was needed. Rust around sinks and bathtub. Hotel picture must show clean lawn, clean surrounding, clean nice looking reception.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Liked: Staff & service
room was decent
Stayed 1 night in Aug 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give a minus 10 I would!
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024