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Pousada Viena

3.0 star property
Relax with a cup of coffee by the lobby fireplace and wake up to a delicious breakfast buffet. Discover your home away from home.

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Photo gallery for Pousada Viena

Reception
Cafe
Lobby sitting area
Deluxe Double or Twin Room
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

Minibar, desk, blackout drapes, soundproofing

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha) | Television

Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2020
Blackout drapes/curtains
Bidet
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Front of property

Hotel Glamour da Serra

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (383)
The price is CA $63
CA $65 total
includes taxes & fees
Mar 9 - Mar 10
Hotel Glamour da Serra
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About the area

Map
Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 3 min walk
  • Gramado Covered Street - 4 min walk
  • Santa Claus Village - 4 min walk
  • Mini Mundo - 17 min walk
  • Black Lake Park - 3 min drive

Getting around

  • Salgado Filho Intl. Airport (POA) - 139 min drive

Restaurants

  • ‪Casa da Velha Bruxa - ‬5 min walk
  • ‪Johnny Rockets - ‬4 min walk
  • ‪Brûlée Bistrô - ‬4 min walk
  • ‪Bistrot Pastasciutta - ‬5 min walk
  • ‪Royal Trudel Romanian Pastry - ‬4 min walk

About this property

Pousada Viena

Pousada rejuvenated in 2020 and located near Gramado Covered Street
Located close to Santa Claus Village and Mini Mundo, Pousada Viena provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. In addition to a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and tour/ticket assistance
  • A reception hall, a 24-hour front desk, and a porter/bellhop
Room features
All guestrooms at Pousada Viena include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Baby baths and free infant beds
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Baby bath
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 450.00 per vehicle (one-way, maximum occupancy 04)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado

Frequently asked questions

Is Pousada Viena pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pousada Viena?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Pousada Viena on Feb 24, 2025 start from CA $47.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pousada Viena?

Self parking and valet parking are free at this property.

What time is check-in at Pousada Viena?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pousada Viena?

Check-out is at noon.

Does Pousada Viena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 450.00 per vehicle applies.

Where is Pousada Viena located?

Located in Gramado City Centre, this pousada is within a 5-minute walk of Gramado Covered Street and Santa Claus Village. Mini Mundo and Black Lake Park are also within 2 mi (3 km).

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Pousada Viena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 165 reviews
Rating 8 - Good. 51 out of 165 reviews
Rating 6 - Okay. 7 out of 165 reviews
Rating 4 - Poor. 1 out of 165 reviews
Rating 2 - Terrible. 0 out of 165 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2024

8/10 Good

Walter

Stayed 1 night in Sep 2024

8/10 Good

Jane

Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristiam

Stayed 1 night in Aug 2024

10/10 Excellent

MARILENE

Espetacular
Muito prazerosa
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2024

10/10 Excellent

Izabel

Stayed 1 night in Jul 2024

10/10 Excellent

Daniela

Nota 10
Foi tudo ótimo, atendimento nota 10, limpeza, organização, seriedade! Com certeza retornarei!
Stayed 1 night in Jul 2024

8/10 Good

Lisiani

Recomendo
Confortável, recomendo!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

8/10 Good

Luciana

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Pousada aconchegante, cama confortável, limpeza impecável, café da manhã variado e com reposição, funcionários prestativos e boa localização.
Stayed 4 nights in Jun 2024

10/10 Excellent

Evandro c

Stayed 1 night in Apr 2024

10/10 Excellent

Bianca F

Ótima
Otima
Stayed 3 nights in Mar 2024

10/10 Excellent

Tháles Shelton

Stayed 4 nights in Mar 2024

10/10 Excellent

Neusa

Muito bom!!
Muito agradável a Pousada. Ótima localização! Poderia ter um espaço maior no café da manhã. No geral gostei muito da estada!!
Stayed 1 night in Dec 2023

10/10 Excellent

REGINA

Perfeito
Pousada muito boa, café da manhã excelente, proximo da rua coberta e de todas as atrações do centro da cidade.Atendimento muito bom, quartos excelentes.
Stayed 5 nights in Nov 2023

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2023

10/10 Excellent

JONAS

Stayed 5 nights in Oct 2023

10/10 Excellent

Aline

Stayed 2 nights in Jun 2023

10/10 Excellent

EDSON PEREIRA

Perfeito
Atendimento perfeito e localização ótima!
Stayed 3 nights in Jun 2023

8/10 Good

Marlene

Localização excelente! Café da manhã perfeito!
Stayed 1 night in Jun 2023

10/10 Excellent

Tatiana

Stayed 1 night in Apr 2023

8/10 Good

Mônia T

Stayed 1 night in Apr 2023

10/10 Excellent

FABIO

Viagem em Familia
O hotel é bem localizado, no centro de gramado. Conta com todas as comodidades informadas, e o atendimento de todos do hotel foi maravilhoso,
Stayed 6 nights in Feb 2023