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Rembrandt Premium Fuji Gotemba

3.0 star property
Hotel with free parking, near Fuji-Hakone-Izu National Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rembrandt Premium Fuji Gotemba

Exterior
Hot springs
Lobby
Hot springs
[Non-Smoking] Western Style Major Suite (Mt. Fuji View)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for [Non-Smoking] Western Style Junior Suite (Mt. Fuji View)

[Non-Smoking] Western Style Junior Suite (Mt. Fuji View)

[Non-Smoking] Western Style Junior Suite (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-Smoking] Western Style Standard Twin Room (50 sqm)

[Non-Smoking] Western Style Standard Twin Room (50 sqm)

[Non-Smoking] Western Style Standard Twin Room (50 sqm)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Superior Room (Mt. Fuji View)

Desk, free WiFi, bed sheets

[Non-Smoking] Japanese Style Superior Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Japanese Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Japanese Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Japanese Western Style Double Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Non-smoking] Western Style Room Deluxe Twin (Mt. Fuji view) Half-board plan Japanese French Dinner

Desk, free WiFi, bed sheets

[Non-smoking] Western Style Room Deluxe Twin (Mt. Fuji view) Half-board plan Japanese French Dinner

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-Smoking] Western Style Deluxe Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Deluxe Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Deluxe Twin Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-smoking] Western Style Standard Twin Room (35 sqm) Half-board plan Japanese French Dinner

Desk, free WiFi, bed sheets

[Non-smoking] Western Style Standard Twin Room (35 sqm) Half-board plan Japanese French Dinner

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Western Style Luxury Twin Room

[Non-Smoking] Western Style Luxury Twin Room

[Non-Smoking] Western Style Luxury Twin Room

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-Smoking] Western Style Standard Twin Room (35 sqm)

Desk, free WiFi, bed sheets

[Non-Smoking] Western Style Standard Twin Room (35 sqm)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Western Style Standard Twin Room (25 sqm)

Desk, free WiFi, bed sheets

[Non-Smoking] Western Style Standard Twin Room (25 sqm)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Western Style Superior Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Superior Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Superior Twin Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Western Style Double Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Western Style Major Suite (Mt. Fuji View)

[Non-Smoking] Western Style Major Suite (Mt. Fuji View)

[Non-Smoking] Western Style Major Suite (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 1119 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-smoking] Japanese Style Room Superior (Mt. Fuji view) Half-board plan Japanese French Dinner

Desk, free WiFi, bed sheets

[Non-smoking] Japanese Style Room Superior (Mt. Fuji view) Half-board plan Japanese French Dinner

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Japanese Style Standard Room

[Non-Smoking] Japanese Style Standard Room

[Non-Smoking] Japanese Style Standard Room

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 377 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Japanese Western Style Family Room

[Non-Smoking] Japanese Western Style Family Room

[Non-Smoking] Japanese Western Style Family Room

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bathtub and shower
Hair dryer
Desk
  • 538 sq ft
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for [Non-Smoking] Western Style Suite Room (Mt. Fuji View)

[Non-Smoking] Western Style Suite Room (Mt. Fuji View)

[Non-Smoking] Western Style Suite Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 710 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-Smoking] Special Japanese Style Room with a Private Open-air Bath (Mt. Fuji View)

[Non-Smoking] Special Japanese Style Room with a Private Open-air Bath (Mt. Fuji View)

[Non-Smoking] Special Japanese Style Room with a Private Open-air Bath (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 797 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Floor Standard Twin Room 35㎡ Hakone side

Desk, free WiFi, bed sheets

Standard Floor Standard Twin Room 35㎡ Hakone side

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Floor Major Suite

Living area

Special Floor Major Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Special Floor Luxury Twin Room Hakone Side

Desk, free WiFi, bed sheets

Special Floor Luxury Twin Room Hakone Side

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Floor Japanese Superior Room With Fuji Mountain View

Bathroom

Standard Floor Japanese Superior Room With Fuji Mountain View

  • Sleeps 4
  • 4 Twin Futons

Standard Floor Japanese Western Family Room Hakone Side

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Special Floor Suite With Fuji Mountain View

Desk, free WiFi, bed sheets

Special Floor Suite With Fuji Mountain View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Floor Junior Suite With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Junior Suite With Fuji Mountain View

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Floor Superior Twin Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Superior Twin Room With Fuji Mountain View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Double Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Double Room With Fuji Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Standard Twin Room 50sqm Hakone Side

Desk, free WiFi, bed sheets

Standard Floor Standard Twin Room 50sqm Hakone Side

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese-style room standard (Hakone side)

Interior

Japanese-style room standard (Hakone side)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Floor Standard Twin Room 25㎡ Hakone Side

Desk, free WiFi, bed sheets

Standard Floor Standard Twin Room 25㎡ Hakone Side

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Japanese Western Style Double Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Japanese Western Style Double Room With Fuji Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Deluxe Twin Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Deluxe Twin Room With Fuji Mountain View

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese Style Room With Open Air Bath With Mt.Fuji View

Dining

Japanese Style Room With Open Air Bath With Mt.Fuji View

  • Sleeps 4
  • 2 Double Beds

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9.4 out of 10, Exceptional, (562)
The price is CA $241
CA $291 total
includes taxes & fees
Dec 5 - Dec 6
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About the area

Map
2571 Fukazawa, Gotemba, Shizuoka, 4120023

What's nearby

  • Gotemba Premium Outlets - 5 min drive - 4.7 km
  • Hakone Venetian Glass Museum - 9 min drive - 8.9 km
  • Pola Museum of Art - 10 min drive - 10.5 km
  • Ōwakudani - 15 min drive - 14.7 km
  • Hakone Kowakien Yunessun - 17 min drive - 14.8 km

Getting around

  • Gotemba Station - 12 min drive
  • Kowakidani Station - 14 min drive
  • Haneda Airport (HND) - 89 min drive

Restaurants

  • ‪Shake Shack - ‬5 min drive
  • ‪沼津魚がし鮨 - ‬7 min drive
  • ‪Godiva - ‬7 min drive
  • ‪gelato pique cafe creperie 御殿場プレミアム・アウトレット店 - ‬5 min drive
  • ‪Tully's Coffee - ‬6 min drive

About this property

Rembrandt Premium Fuji Gotemba

Hotel near Gotemba Premium Outlets
Consider a stay at Rembrandt Premium Fuji Gotemba and take advantage of an indoor public bath (no minerals), dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), an elevator, and a vending machine
  • 3 meeting rooms, coworking spaces, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 50 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Separate tubs/showers, free toiletries, and hair dryers
  • Balconies, refrigerators, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Gastronomique Le Mont

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Coworking space

Spa

  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between March 8 and March 11.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3000 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Rembrandt Fuji Gotemba Gotemba
Rembrandt Premium Fuji Gotemba Hotel
Rembrandt Premium Fuji Gotemba Gotemba
Rembrandt Premium Fuji Gotemba Hotel Gotemba

Frequently asked questions

Is Rembrandt Premium Fuji Gotemba pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rembrandt Premium Fuji Gotemba?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Rembrandt Premium Fuji Gotemba on Dec 9, 2024 start from CA $180.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rembrandt Premium Fuji Gotemba?

Self parking is free at this property.

What time is check-in at Rembrandt Premium Fuji Gotemba?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rembrandt Premium Fuji Gotemba?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Rembrandt Premium Fuji Gotemba located?

Situated in Gotemba, this hotel is within 1 mi (2 km) of Lake Higashiyama and Fuji-Hakone-Izu National Park. Gotemba Premium Outlets is 2.1 mi (3.4 km) away.

Rembrandt Premium Fuji Gotemba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 222 reviews" "
Rating 8 - Good. 71 out of 222 reviews" "
Rating 6 - Okay. 23 out of 222 reviews" "
Rating 4 - Poor. 6 out of 222 reviews" "
Rating 2 - Terrible. 5 out of 222 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Every was good
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The number one positive is the unparalleled views of Mt Fuji. We enjoyed the spacious room, and wish the weather had permitted use of the deck. Guest lounge area was very much appreciated, with free coffee. The onset was very nice, and enjoyed using it. The biggest con is that there is nothing near by. No shopping , food , services, or public transport that aren’t a $20 cab ride away. The hotel is in need of refurbishing. Years of use and weather have deteriorated the structure. If you have your own transportation, and are looking for a remote location, then it may suit your purposes
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Restaurant is very expensive 11100 yen and 15000
Stayed 1 night in Jul 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. No nearby stores or restaurants. Poor access to amenities in Gotemba. Free coffee, apple juice and view of Mt Fuji.
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities
The property is quite isolated from the rest of gotemba. $20 taxi to Outlet Mall. $20 taxi to train station. If I were to do it again I would have chosen differently. Staff are pleasant and fluent in English.
Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Barton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of Mt Fuji, nice onsen, breakfast was fantastic. Great place to stay and relax.
Stayed 1 night in Jun 2024

10/10 Excellent

ISMETT

Travelled with family
Liked: Amenities
Convenuent. Staff polite. Mt Fuji virw is spectacular.
Stayed 3 nights in May 2024

10/10 Excellent

Kaiwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the clouds didn’t let us see Mt. Fuji but the staff and accommodation were very nice, incredibly pretty area around the property!!

8/10 Good

King Leung Cyrus

Travelled with family
Liked: Staff & service
The hotel is located on a mountain, with a magnificent view of Mount Fuji and Gotemba City. The hotel has a unique appearance. My favorite is the public onsen, which is very bright and overlooks Mount Fuji. However, the room decoration is relatively old and the cleanliness is acceptable. The front desk staff was very attentive and tried their best to help and answer our questions. Since it's about an 8-10 minute drive from the outlet, it's most suitable for traveling by your car instead of taking public transportation.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

The hotel was beautiful. The views of mt Fuji are spectacular
Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Hooi pheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good view,we could see the Fuji mountain from our room, if you like the Fuji mountain going here is great !
Stayed 1 night in Apr 2024

10/10 Excellent

Weng Kuen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen fees
Beware: hotel charges each person ¥150 a night whether you use the onsen or not. And this was not stated in the information of the hotel. Had a rude shock when we check out. It was also not highlighted by the receptionist when we check in. Otherwise the hotel is not too bad. With a nice view of Mount Fuji if you got the right room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are warm and very helpful. Will definitely stay in this hotel again in future
Stayed 2 nights in Dec 2023

8/10 Good

adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are helpful, friendly and speak English well. The room is big and comfortable even for four adults. The ryokan includes 1 hot pool and 1 cold pool indoor, 2 hot pools out door. The view of mount Fuji from outdoor pool is fantastic! There is also a sauna room included. The breakfast is great! A downside is that the futon is old and clumpy. Not the fluffy one that I was looking forward to. Another downside is that the laundry room is in a corner of the carpark. Although the laundry service is free, the washing machine and dryers are old.
Stayed 2 nights in Nov 2023

8/10 Good

Shlomi Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great view.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mount Fuji view from the room.
Stayed 2 nights in Sep 2023

8/10 Good

Ryusuke

Stayed 1 night in Sep 2023

2/10 Terrible

Jessica

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

akemi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Mat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel, poor location, unhelpful reception
Hotel is a long way out of Gotemba, not really walking distance. Reception staff appear to have no knowledge of the surrounding area.
Stayed 2 nights in Jul 2023