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JW Marriott Gold Coast Resort & Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, cabanas (surcharge), pool umbrellas
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner) | Lounge

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
  • 1001 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Blackout drapes/curtains
  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2020
Separate bedroom
  • 1432 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Luxury family-friendly hotel refurbished in 2020 and located near Cavill Avenue
Located close to Surfers Paradise Beach, JW Marriott Gold Coast Resort & Spa provides a marina, a poolside bar, and a terrace. Active travelers can enjoy snorkeling, bicycling, and basketball at this hotel. Treat yourself to a body scrub, a body wrap, or a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with a lazy river, a waterslide, and cabanas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, luggage storage, and an elevator
  • Guest reviews say great things about the pool and helpful staff
Room features
All 223 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,445 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Does JW Marriott Gold Coast Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

As of Dec 21, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on Jan 7, 2025 start from CA $570.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Gold Coast Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Gold Coast Resort & Spa?

Self parking is available for AUD 24 per day. Valet parking is available for AUD 45 per day.

What time is check-in at JW Marriott Gold Coast Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Gold Coast Resort & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does JW Marriott Gold Coast Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is JW Marriott Gold Coast Resort & Spa located?

This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Budds Beach and Surfers Paradise Beach. Cavill Avenue and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 8 minutes by foot.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Asheya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

guada

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff , friendly and very helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two nights stay and it was fabulous. Didn’t even leave the resort because the pool area was just amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

David Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After staying at various locations throughout the Gold Coast the JWMarriott is by far the best. The staff were exceptional and could do any more to make your stay enjoyable. I highly recommend the location and the resort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe, Cordeaux Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Teresa Louise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay!!! The facilities were stunning and the staff were so lovely and helpful!
Stayed 5 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay Great staff Great pool Great food
Stayed 4 nights in Nov 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go again
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. No complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Chi Ho

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE GROUNDS AND BUFFET BREAKFAST , PILLOWS WENT FLAT , VERY SOFT BUT THEN FLAT
Stayed 1 night in Oct 2024

10/10 Excellent

guy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Sep 2024

10/10 Excellent

Jane Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Karissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were in Australia for our honeymoon in Aug 2024. Staff went above and beyond to honor us, and we really appreciated the incredible customer service and friendliness. The light rail and beach were in walking distance. The grounds are stunning, and I’d come back to this resort without question if we return to Gold Coast one day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew, Manukau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Perfect holiday, especially for the kids with their amazing pools/facilities.
Stayed 6 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had some issues with housekeeping- room wasnt cleaned for 2 days and we needed fresh towels and our rubbish collected so we complained to the manager (we were there for a week) but the problem was resolved right away and we were compensated for our trouble.
Stayed 6 nights in Sep 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Sep 2024

8/10 Good

Geore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yawen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were very helpful and it’s quite kids friendly. The room is tidy and clean also spacious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again!!
Beautiful resort property! For the most part, staff is extremely helpful and customer service-oriented. Hotel is being renovated so, there was some noise due to construction. However, management and staff were laser-focused on ensuring I enjoyed my stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024