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Hard Rock Hotel Penang

5.0 star property
Beachfront resort with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Penang

Couples treatment rooms, spa tub, body treatments, aromatherapy
Aerial view
Reception
Executive lounge
Cafe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 376 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Bathrobes
  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Poolview Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

Lagoon Deluxe Room

Lagoon Deluxe Room

Highlights

Air conditioning
LED TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
Bidet
Private bathroom
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Roxity Kids Suite

Roxity Kids Suite

Roxity Kids Suite

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
Bidet
  • 441 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Hair dryer
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

Hillview Deluxe Room

Hillview Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
Bidet
  • 312 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Poolview

1 bedroom, minibar, in-room safe, desk

Deluxe Room With Poolview

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Seaview Deluxe Room with Terrace

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room with Terrace

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Seaview Studio Suite

1 bedroom, minibar, in-room safe, desk

Seaview Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Roxity Kids Suite

1 bedroom, minibar, in-room safe, desk

Roxity Kids Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hillview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Hillview Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

1 bedroom, minibar, in-room safe, desk

Lagoon Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
Batu Ferringhi Beach, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 8 min walk - 0.7 km
  • Batu Feringghi Night Market - 11 min walk - 1.0 km
  • Teluk Bahang Beach - 5 min drive - 3.6 km
  • Tropical Spice Garden - 7 min drive - 2.2 km
  • Batu Ferringhi Beach - 12 min drive - 5.3 km

Getting around

  • Penang Sentral - 60 min drive
  • Penang Intl. Airport (PEN) - 58 min drive

Restaurants

  • ‪Ferringhi Garden - ‬8 min walk
  • ‪Frandy Beach Bar - ‬8 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Batu Feringgi Bistro - ‬9 min walk
  • ‪Cinammon Asian Kitchen - ‬10 min walk

About this property

Hard Rock Hotel Penang

Luxury family-friendly resort by the sea
Take advantage of free water park access, a nightclub, and a swim-up bar at Hard Rock Hotel Penang. This resort is a great place to bask in the sun with a white sand beach, beach cabanas, and a beach bar. Indulge in a manicure/pedicure, a facial, and a hot stone massage at Rock Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Asian cuisine. In addition to a poolside bar and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • Limo/town car service, continental breakfast (surcharge), and bike rentals
  • Babysitting (surcharge), wedding services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: MYR 56 for adults and MYR 28 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 188.8 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 56 for adults and MYR 28 for children
  • Rollaway bed fee: MYR 188.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Does Hard Rock Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hard Rock Hotel Penang?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on Nov 25, 2024 start from CA $129.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Penang?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Penang?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Penang?

Check-out is at noon.

Where is Hard Rock Hotel Penang located?

Nestled on the beach, this George Town resort is within a 15-minute walk of Ferringgi Beach and Batu Feringghi Night Market. Tropical Spice Garden and Eden Parade Shopping Centre are also within 1 mi (2 km).

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews" "
Rating 8 - Good. 379 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Barathi Tahsan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

chong shee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool.
Stayed 1 night in Sep 2024

8/10 Good

Po kiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For safety, Suggest fixing handrails in the bathroom and shower room Also provide plastic non slippery bath mat in the shower room
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 3 nights in Jul 2024

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hamzah

Travelled with partner
O
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
Stayed 4 nights in Apr 2024

4/10 Poor

Mehdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Room comfort
Potentially could be better.
The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Stayed 7 nights in Mar 2024

10/10 Excellent

seulki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Edmund

Travelled with family
Liked: Staff & service
The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.

8/10 Good

Wei Seong

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 3 nights in Dec 2023

6/10 Okay

DIPANJAN

Travelled with family
Liked: Staff & service
My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Stayed 1 night in Dec 2023

4/10 Poor

Cecillia Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Stayed 4 nights in Dec 2023

10/10 Excellent

Wan Kasmawati

Travelled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Pak Yii

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and kids friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
Stayed 4 nights in Dec 2023

6/10 Okay

Gail

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This was my second stay at the HRP the first being excellent, but this time around we were disappointed in our room. The bedding had a damp feel to it which was quickly changed by staff. However the room in general felt and smelt damp. May be the hotel is suffering from water damage. Must say it was totally the opposite to our stay 6 months earlier in a different part of the hotel. Hotel is undergoing renovation to entrance foyer which is looking fantastic. Staff are amazing just disappointed in the musky damp condition of the room.
Stayed 1 night in Dec 2023

2/10 Terrible

S Saraswathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessebel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
Stayed 4 nights in Nov 2023

4/10 Poor

sukhdev

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Extensive Construction work early mornings and at night was very messy and no lobby/foyer to relax in and only one working bar ( by the pool). The pool and rooms were nice.
Stayed 2 nights in Oct 2023

6/10 Okay

Boon Leng, Joshua

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

ASMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and service… will definitely come back to the resort
Stayed 2 nights in Aug 2023