2/10 Terrible
Julie
Oct 30, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked nothing like the pictures. The picture of the front of the property is actually on a different street in Funchal. There was a light switch hanging loose from the wall. The TV plug would not reach the socket. The sink and shower blocked up and overflowed as soon as they were used. The flooring was unclean and damaged. The balcony (I use that term very loosely here) overlooked an extractor and vent from the eatery next door which was belching out fumes constantly. There were two dirty and broken chairs outside, which I presume were for residents. We had no tea or coffee making facilities in the room, and the shared kitchen, which was two floors above us, was a complete mess and didn't look like it had been cleaned for a while. We stayed for one night, after having booked a week and that was enough. We were lucky to be able to find somewhere else to stay. When we left the property, we were unable to find any staff to speak to. I messaged the owner, but have yet to hearback. Would not recommend this place to anyone. Steer well clear.
Julie
Stayed 7 nights in Oct 2024