Frampton Marsh Nature Reserve Tours and Activities

Staff at the hotel were friendly and offered assistance and advice and could not have done more

Very big hotel with lots of facilities that includes swimming pool, spa, gym, 500 car parking, restaurant and bars, etc. value for money and it’s close to the city centre with about 10 min drive. Very big room with king size beds, bath and shower facility with really big windows. Breakfast buffet has hot and cold including Continental options

The cost of the hotel was high compared to other hotels in the area with availability. I wanted a degree of comfort which is what I thought I would get from Hilton. Having to pay extra for car parking was an immediate slap in the face as you are basically at a motorway exit and where else are you supposed to go. There were no public transport links into town… so added costs of taxi for anything. The room was a good size but very dated. Yikes in bathroom broken and paint peeling, broken handles on wardrobe doors. Room 237 by the way. We asked for family room and there was a sofa bed made up but was terrible.. old and not comfy, also pair of rolled up dirty socks from last client under the table quite visible. With a family room no additional towels or cups supplied.. paying over £110 for it i was really disappointed. The bar closed at 11 and we were refused drinks even though on line bar was to open all evening for guests. All in all poor, very poor for Hilton. Finally on the website it tells you how far you are from landmarks… but they are calculated as the crow flies not by road… so 1.8 miles was actually 7 miles. A lot could be fine with this hotel… looks like it has been forgotten.