Fort Kochi Vacation Packages

The waterfront view was exceptional from the balcony. The staff were helpful and eager to please all round. However, the room house keeping was less than optimal. On one day the room cleaning was missed entirely even when the “Please clean the room” sign was on display all day outside the room. That said, we still plan to return to Niraamaya Resort Kumarakom in the future.

The Spice Tree is in a fantastic location high above "Bison Valley", nestled in a teak forest and a short drive away from the tea plantations surrounding Munnar. The location is not the only great thing about the hotel -- the staff and service are superb, the restaurant is excellent and the facilities are great: from the coffee shop/bakery to the library and spa. The icing on the cake was the "wine and milk" bath, which was spectacular with the result being a petal-strewn bath with floating tealights.

The staff here are very friendly and accommodating, which we appreciated. However, we did encounter a few issues during our stay. In the morning, there was no hot water for showers, and unfortunately, they were unable to resolve the issue. Additionally, the sheets on our bed were stained. When I called the front desk to request new ones, they sent someone to handle it, but he arrived without any replacement sheets. He then inspected the stain closely, making us feel uncomfortable as if we were responsible for it. When I asked if he was actually going to bring clean sheets, he reluctantly called someone to provide them, and they were eventually changed. As for the buffet, it offered a decent variety of options, though the hot items were cold. I would not stay here again.