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Palais Ommeyad Suites & Spa

5.0 star property
Luxury Fes riad in Fes El Bali with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palais Ommeyad Suites & Spa

Ambassador Suite
Ambassador Suite
Exterior detail
Royal Suite | View from room
Outdoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Parking included
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Private spa tub
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Deep soaking bathtub
Shower/tub combination
Bidet
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite | Courtyard view

Ambassador Suite

Highlights

Private spa tub
Air conditioning
LED TV
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Private spa tub
Air conditioning
LED TV
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Private spa tub
Air conditioning
LED TV
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 603 sq ft
  • Sleeps 4
  • 4 King Beds OR 2 Double Beds

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About the area

Map
48, Zenjfour Bab Guissa, Ancienne Medinah, Fes, 30000

What's nearby

  • Zaouia Sidi Ahmed Tijani - 8 min walk
  • University of Al Quaraouiyine - 10 min walk
  • Blue Gate - 18 min walk
  • Place Bou Jeloud - 3 min drive
  • Borj Fez Mall - 5 min drive

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 34 min drive

Restaurants

  • ‪Restaurant Ryad Nejjarine - ‬10 min walk
  • ‪cafe rsif - ‬17 min walk
  • ‪Le Tarbouche - ‬13 min walk
  • ‪Fondouk Bazaar - ‬12 min walk
  • ‪Palais Amani - ‬8 min walk

About this property

Palais Ommeyad Suites & Spa

Luxury riad located in Fes El Bali
Take advantage of free cooked-to-order breakfast, a hair salon, and dry cleaning/laundry services at Palais Ommeyad Suites & Spa. Treat yourself to a body wrap, a body treatment, or a facial at the onsite spa. The on-site restaurant offers breakfast and lunch. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Airport pick-up service (surcharge), luggage storage, and smoke-free premises
  • A front-desk safe, massage treatment rooms, and tour/ticket assistance
Room features
All guestrooms at Palais Ommeyad Suites & Spa have thoughtful touches such as 24-hour room service and private spa tubs, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 40.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 50 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palais Ommeyad
Palais Ommeyad Fes
Palais Ommeyad Hotel
Palais Ommeyad Hotel Fes
Palais Ommeyad Suites Hotel Fes
Palais Ommeyad Suites Hotel
Palais Ommeyad Suites Fes
Palais Ommeyad Suites
Palais Ommeyad Suites & Fes
Palais Ommeyad Suites & Spa Fes
Palais Ommeyad Suites & Spa Riad
Palais Ommeyad Suites & Spa Riad Fes

Frequently asked questions

Does Palais Ommeyad Suites & Spa have a pool?

Yes, this property has an outdoor pool.

Is Palais Ommeyad Suites & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Ommeyad Suites & Spa?

Self parking is free at this property.

What time is check-in at Palais Ommeyad Suites & Spa?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palais Ommeyad Suites & Spa?

Check-out is at noon.

Does Palais Ommeyad Suites & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MAD 50 per vehicle applies.

Where is Palais Ommeyad Suites & Spa located?

Located in Fes El Bali, this luxury riad is within a 10-minute walk of Bab Guissa, Zaouia Sidi Ahmed Tijani, and Henna Souk. Nejjarin Fondouk and Souk El Attarine are also within 10 minutes.

Palais Ommeyad Suites & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TAHIR, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in Fez not far away from old Medina.
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
Fantastic riad inside city walls. Very attentive and friendly staff.
Stayed 4 nights in Apr 2023

2/10 Terrible

Tomas, Cairo

Business traveller
I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected.
Stayed 3 nights in Nov 2022

10/10 Excellent

Umer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place! Thumbs up from Scotland!
Great place to stay! They gave us a good room and everything was very nice. We had the senior suite to ourselves and the hotel was very accomodating
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional experience with very helpful and friendly staff.
Stayed 3 nights in Oct 2018

2/10 Terrible

Jana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved us to 2 star category without any refund
The hotel overbook themselves and then they moved us to 2star category hotel. We ask for refund they didn't refund us anything. Stay away , bad service .

10/10 Excellent

expats France, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Excellent value for money with staff that can't do enough for you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Excellent Service
The riad was gorgeous and located atop a hill in a quiet area of the medina. The staff was great and made us feel like VIPs throughout our stay. We were upgrades to a 2 bedroom/2 bathroom suite that was comfortable, spacious, and had an old worldly charm. Breakfast was also great. The only downside is that the AC in my room wasn't working properly as it felt so warm despite lowering the temperature.

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à tout le personnel
Le mieux dans cet hôtel, c'est le personnel ! tout le monde est aimable, souriant, attentif, prêt à vous aider pour faciliter votre séjour. MERCI À TOUS. Emplacement : tout au nord de de la médina près de Bab Guissa, contre le rempart, donc très excentré. Difficile de trouver son chemin pour aller au centre de la médina, mais au moins il y a des taxis tout près. Hôtel confortable, suites spacieuses, - un peu sombres à cause des carreaux colorés aux fenêtres mais c'est peut-être mieux l'été. Wi-fi : fonctionne très mal dans les chambres, il vaut mieux aller près de la réception. Restaurant correct, et très bon couscous fassi. Prix élevés en comparaison de la médina, mais c'est pratique de manger dans l'hôtel, surtout le soir. Alcool possible. Le réveillon nous a été annoncé comme obligatoire, mais finalement on nous a laissés choisir. Nous l'avons pris, quoique pas enchantés de manger du foie gras et des noix de saint-jaques à Fès, mais le repas était excellent. Avec spectacles divers, gnaouas, danseuse du ventre et musiciens, ce dîner-gala est à 160 euros/personne. Navette aéroport : si vous prévenez par mail ou téléphone, l'hôtel vous envoie un taxi, qui vous attendra avec une pancarte à votre nom et vous mènera à l'entrée de l'hôtel. Coût : 25 euros = 250 Dh. Nous avons pr!s un guide de l'hôtel le premier jour pour repérer les sites importants : à 8 personnes, 25 euros par couple de 10h à 16 h y compris le temps d'un repas dans la médina. Bon guide.
Stayed 4 nights in Dec 2019

8/10 Good

vanessa

Stayed 4 nights in Nov 2019

6/10 Okay

maria regina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poderia ter sido melhor
O hotel é muito escuro e sem graça Você fica perdida Não conseguiam encontrar minha reserva já paga

10/10 Excellent

Maria Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AB, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Une Expérience heureuse
Un hôtel avec du charme et une équipe exceptionnelle

6/10 Okay

SAMIR

Liked: Staff & service, room comfort
Disliked: Cleanliness

10/10 Excellent

Sonia Garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifica estancia
Estuvimos 7 noches en navidades 2015,la estancia fue muy satisfactoria,nos alojamos en una habitación familiar muy amplia y cómoda con dos dormitorios grandes y un salón. Bien decorada. El servicio, la limpieza y las atenciones fueron estupendas. Los desayunos espectaculare y con un servicio excelente. El wifi como una bala y la experiencia en el hamman del hotel absolutamente recomendable, incluso para un niño de 11 años. Indudablemente cuando vuelva repetiré y este será mi hotel. Además tiene una situación estupenda , a la vez que está dentro de la medina se encuentra al lado de una de las puertas, por lo que los taxis (que no entran en la medina)te dejan practicamente al lado sin tener que internarte con maletas o de noche con niños por esas calles que de noche imponen un poco.

4/10 Poor

jakofuté, LYON

Disliked: Property conditions & facilities, room comfort
NE MERITE PAS DU TOUT 5 ETOILES
Hotel assez bien situé en bordure de médina , mais parfaitement inconnu des chauffeurs de taxi ( un signe ! ) Globalement TRES SOMBRE : bar sinistre presque en sous-sol ,grande chambre très peu lumineuse et vieillotte avec équipement plutôt complet ; restaurant sous forme de 3 salles alignées avec carte très limitée et cuisine quelconque , mais service souriant . Aucune documentation au service de la clientèle , aucune presse disponible ; piscine minuscule . BREF : un 3 étoiles qui a besoin d'être rafraichi ...