Fernao Ferro Vacation Packages

The manager and Carlota at the front desk were fabulous! They are super attentive and always willing to help! I highly recommend this hotel. It is super clean and close to popular places to visit and there are plenty of restaurants and shops nearby. Excellent staff and location!

Beautiful property; enjoyable snacks available in the main area; friendly and helpful staff.

Great hotel. Enjoyed our stay very much

For the cost of this hotel, I expected a bit more. I was traveling with my friend and had requested a room with 2 twin beds and got a confirmation from the hotel that the request was confirmed. But unfortunately, they did not have a room with twin beds for us and told me that I had requested a double bed - which I didn't. I had to show the email i received from the hotel staff member with the confirmation from the hotel o show that I had indeed asked for 2 beds. In itself, that wasn't a big deal, but I thought they might have showed they were sorry some other way - perhaps a bit off of the bill or - because we dined at the fancy restaurant in the hotel - a glass of champagne or something. But it was pretty much like we're sorry and that's it. We spent over 600 for one night with dinner at their restaurant. And while we were there, the power went out in Sintra - so crazy! Which I realize isn't there fault, but still added to the overall experience - thankfully their backup generator came on. Some guests didn't have hot water! This also isn't the best place to stay in terms of getting to the city center - it's a one way street and to go around to get back to the city center takes like 50 min via car. So be prepared to walk. Going down the big hill is easy - coming up the hill is not. Sintra is still an amazing place though. The hotel does seems like it could use a little refresh in the decor too. I think the property just changed owners - perhaps that's on their roadmap.