Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Family-friendly fun at the beach, with 4 outdoor pools

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Food court
On the beach, white sand
Aerial view
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Room options

Available filters for rooms
Showing 49 of 49 rooms

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Sea side - E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Falmouth, Falmouth, JMCTY05

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk
  • Martha Brae River - 15 min walk
  • Luminous Lagoon - 5 min drive
  • Blue Waters Beach Club - 10 min drive
  • Burwood Beach - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Upscale all-inclusive hotel
At Hotel Riu Palace Aquarelle - All Inclusive, you can look forward to a free breakfast buffet, free water park access, and 2 swim-up bars. Treat yourself to a massage at Renova, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a grocery/convenience store and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Barbecue grills, concierge services, and multilingual staff
  • Tour/ticket assistance, coffee/tea in the lobby, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 753 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Ceiling fans, daily housekeeping, and phones

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

Does Hotel Riu Palace Aquarelle - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Aquarelle - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Aquarelle - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Aquarelle - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Aquarelle - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Aquarelle - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Riu Palace Aquarelle - All Inclusive located?

Nestled on the beach, this Falmouth hotel is 0.8 mi (1.3 km) from Martha Brae River and 1.4 mi (2.2 km) from Jamaica Beaches. Blue Waters Beach Club and Burwood Beach are also within 6 mi (10 km).

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 849 reviews" "
Rating 8 - Good. 209 out of 849 reviews" "
Rating 6 - Okay. 88 out of 849 reviews" "
Rating 4 - Poor. 31 out of 849 reviews" "
Rating 2 - Terrible. 43 out of 849 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Gregory B, Schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to make reservations at the specialty restaurants. Timing window to make reservations was very limited and sometimes the system said “due to restrictions reservations could not be made”. Sometimes the response said no times available. The guest room staff did not do well. We did not have face cloths nor hand towels. In-room coffee supplies were not complete. There was no hand soap.
Stayed 4 nights in Jan 2025

10/10 Excellent

gary Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness, the staff was friendly and helpful. Could use more shops, and more variety of food at the pool cafes especially adding some fruit or sweets of some kind. But overall it is a great place and we had a wonderful time!!
Stayed 5 nights in Jan 2025

6/10 Okay

Andrew Tyrell

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff
Stayed 3 nights in Dec 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dusty (floor). The food was ok. The entertainment was loud but underwhelming. And on Sat night, there was no entertainment if you didn’t sign up for an hour’s ride to a white party. The beach / sea access only came above my knees. The whole trip was planned around the beach. The staff was very nice and attentive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Evelyn Elena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service could be better.
Stayed 4 nights in Jan 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Julie Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best food
Stayed 4 nights in Jan 2025

4/10 Poor

michel, Palisade Park

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Karon, Bossier City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location! Much to see and so. The food looked good, but was grossly unseasoned. Breakfast saved the day, so eat big! Had awesome shows!!!
Stayed 4 nights in Jan 2025

8/10 Good

Kenute

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Tiffany Eichelberger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff because they are attentive and helpful. I love the Micheal Jackson show. A couple of the bartenders were awesome. If you get a drink at the bar, ask them for top shelf. There isn't an extra charge for top shelf liquor. The resort is beautiful, however, everything closes at 6pm such as the swimming pools and jerk chicken station. The food was average. The steakhouse was my favorite, but it does require a reservation. I wouldn’t recommend this resort if you are traveling without children.
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip to the Riu Palace Aquarelle was nothing short of amazing. Start to finish it was the best trip ever. The hotel was beautiful, clean, and safe. The staff were incredible and worked really hard to make sure we enjoyed our stay. Everyone we came in contact with was phenomenal. The room was spacious and very comfortable. I can't say enough great things about our stay. It was awesome!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tameka, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best from the RIU chain. It was very modern. The food was really good with a lot of different options. All the staff was AMAZING and the entertainment team was Top Tier. I recommend this hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property. Buffet is fantastic! Much better than the a la carte restaurants. Would have liked to see a Jamaican speciality restaurant. Property is about 45 minutes from the airport. Good customer service.
Stayed 3 nights in Jan 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was well maintained and updated since it is new. The food was excellent especially on the buffet! I loved the Jamaican food choices on the buffet. Making reservations for the semi-a la Carte restaurants was a pain so definitely book all your reservations at the start of your stay. The lasagna at Napoli was good but the buffet selections in Napoli were disappointing. Many hot items were cold and some things were tasteless. I’d opt for the buffet for every meal unless you grab a burger from the sports bar or the jerk hut. I was underwhelmed with the service we received. Although we did meet a few nice servers, overall the staff had attitudes and acted as if you were bothering them by ordering. I believe they are underpaid because you can always tell when the workers feel they are fairly compensated but that’s just my opinion. One of the elevators was broken during our stay but our rooms were near the elevator so it did not cause us too much trouble. The resort was a bit noisy but for good reason! Theres lots to do and the entertainment was good! Would recommend but don’t expect five star service.
Stayed 4 nights in Jan 2025

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Overall very nice food was good nice property but small. Entertainment subpar
Stayed 3 nights in Jan 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort ! The property is new and the staff was wonderful. It is a big resort be prepared to walk off all the food.
Stayed 4 nights in Jan 2025

8/10 Good

Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Perfect for family with kids. Enough fun for both demographics. The Jamaican food was good, was weary because of review but even my Jamaican parents agreed the food was good. Staff was friendly and helpful. Rooms service was pleasant. We really didn't have any complaints except with the restaurant bookings.
Stayed 3 nights in Dec 2024

6/10 Okay

Janell

Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Stayed 3 nights in Jan 2025

10/10 Excellent

Shalamar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food and drink excellent food available 24hrs
Stayed 2 nights in Jan 2025

10/10 Excellent

Liife

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean my room was, the hospitality and the level of care that was put into setting up my room for my birthday 🎉 I also like that everyone was respectful and the male staff was not creeps- this is very important! But mainly I appreciated that they did not water down there liquor like other resorts💕
Stayed 5 nights in Jan 2025

6/10 Okay

Horace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The two beds are not full-size beds, and the 3 pools are limited to specific activities. One pool for sports, the next one for drinking, and the third one for families. The ocean area is rocky. Royalton next door, their ocean area is sandy and at the right depth. Buffet food is very good. The restaurant's menu is limited to food choices. The ocean view rooms have views that are not the same. The highest floors have the best views of the ocean besides the oceanfront rooms. The drinks are good. During my visit, the entertainment was ok, about 3.5 out of 5.
Stayed 4 nights in Jan 2025