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The City Gate Hotel

4.0 star property
Guests experience city living at its best with lush gardens as their backdrop and helpful tour assistance for exploring the historic surroundings of Exeter

Choose dates to view prices

In the heart of Exeter, The City Gate Hotel offers a sophisticated retreat with a garden and terrace. Relax in the bar or restaurant, stay connected with in-room WiFi, and enjoy luggage storage. Previous guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night, plus a one-time cleaning fee of GBP 20

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 15.0 per night

Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per night plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is The City Gate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. A cleaning fee of GBP 20 also applies. Service animals are exempt from fees.

How much does it cost to stay at The City Gate Hotel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The City Gate Hotel on May 31, 2026 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

The City Gate Hotel doesn't offer parking.

What time is check-in at The City Gate Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at The City Gate Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 25.00 (subject to availability).

Where is The City Gate Hotel located?

Located in the heart of Exeter, this inn is steps from Guildhall Shopping Centre and Harlequins Shopping Centre. RAMM and Gandy Street are also within 5 minutes. Exeter Central Station is only a 4-minute walk and Exeter St David's Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 281 out of 509 reviews
Rating 8 - Good. 157 out of 509 reviews
Rating 6 - Okay. 45 out of 509 reviews
Rating 4 - Poor. 19 out of 509 reviews
Rating 2 - Terrible. 7 out of 509 reviews

Reviews

Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but well appointed. Very spacious and modern bathroom. Just down the hill from the high street, making the hotel quiet but well located. Beautiful pub below with great outdoor and indoor spaces.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely quiet hotel, excellent food.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Erica

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room with everything you could want in it. Very friendly helpful staff. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic. Food was excellent. Everything was easy. Very homely atmosphere and nothing was any trouble. Highly recommended.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. Pleasant staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Exeter

This is an amazing place to stay when Exeter. Good location, very nice food and a bery friendly staff 🤗
The bar/lounge area
Pimms Fizz
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Like hotel. Friendly, great decor and comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
I had an amazing 1 night stay with my dog, Teddy. If Teddy could leave a review it would no doubt be an 11 out of 10! I loved everything from the comfy bed, relaxing bedroom, delicious food, blankets in the bar area, the delicious food, amazing staff to the wonderfully delicious aromatic smell of cinnamon while relaxing with a glass of wine. I’ll 100% be back. It’s a 10 out of 10 from me.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A fantastic stay at City Gate Hotel. Really enjoyed the large bedroom, the bar and restaurant downstairs, and the delicious breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a conveniently location with a very friendly bunch of staff, very relaxing break.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Brilliant, attentive staff. Great location. A lovely stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed for a night due to an event nesrby. Very convenient for the centre. Good food served, and attentive staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Perfect location for shopping and the hotel served an amazing roast dinner.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staff
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Teymuraz

Liked: Cleanliness, property conditions & facilities
Ok overall for a pretty short stay. Probably not optimal to stay there with children but it’s ok overall. Friendly staff. Fixing little things in the bathroom would be nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good service in a very nicely renovated hotel. Good breakfast and reasonable prices
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Inn

Great location - staff helpful - bedroom nice style
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Mrs Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in great location, breakfast was good and staff were excellent. Room was a little tired.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adam

Liked: Amenities, property conditions & facilities
Room was amazing and the service was really friendly
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good restaurant. Friendly staff.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Mark

Liked: Staff & service
Comfy bed, good central location next to the shops and car parks. Room was plenty for what we needed.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent, food excellent, bedding and towels and products excellent.
Stayed 4 nights in Sep 2024