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Hyatt Vacation Club at The Welk, San Diego Area

3.5 star property
Family-friendly Escondido hotel in Lawrence Welk Resort Village with 8 outdoor swimming pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Vacation Club at The Welk, San Diego Area

8 outdoor pools, open 9:00 AM to 9:00 PM, cabanas (surcharge)
8 outdoor pools, open 9:00 AM to 9:00 PM, cabanas (surcharge)
Reception
Aerial view
Premium bedding, in-room safe, desk, blackout drapes
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Villa, 1 Bedroom, Mountain View

47-inch LED TV with cable channels, TV, DVD player

Villa, 1 Bedroom, Mountain View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
  • 850 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom (Villas on The Green)

In-room dining

Villa, 1 Bedroom (Villas on The Green)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Villas on The Green)

47-inch LED TV with cable channels, TV, DVD player

Suite, 1 Bedroom (Villas on The Green)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Jetted Tub (Villas on the Green)

Villa, 1 Bedroom, Jetted Tub (Villas on the Green) | Living area

Villa, 1 Bedroom, Jetted Tub (Villas on the Green)

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 820 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bdrm, Mountain View Accessible

47-inch LED TV with cable channels, TV, DVD player

Villa, 1 Bdrm, Mountain View Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
  • 850 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Mountain View

47-inch LED TV with cable channels, TV, DVD player

Villa, 3 Bedrooms, Mountain View

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 1593 sq ft
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bdrm (Villas on Green) Accessible

47-inch LED TV with cable channels, TV, DVD player

Suite, 1 Bdrm (Villas on Green) Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Mountain View

Full-size fridge, microwave, oven, stovetop

Villa, 2 Bedrooms, Mountain View

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
  • 1453 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Resort View

Villa, 2 Bedrooms, Resort View | Living area

Villa, 2 Bedrooms, Resort View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
  • 1399 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 1 Bdrm (Villas on Green) Accessible

In-room dining

Villa, 1 Bdrm (Villas on Green) Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Mountain View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Blackout drapes/curtains
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bdrm, Mountain View Accessible

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bdrm, Mountain View Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Blackout drapes/curtains
  • 570 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
8860 Lawrence Welk Dr, Escondido, CA, 92026

What's nearby

  • Twin Oaks Golf Club - 9 min drive
  • Palomar Medical Center - 13 min drive
  • California State University San Marcos - 13 min drive
  • San Diego Zoo Safari Park - 22 min drive
  • LEGOLAND® California - 25 min drive

Getting around

  • Oceanside Transit Center - 25 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 41 min drive

Restaurants

  • ‪Starbucks - ‬13 min drive
  • ‪Little Caesars Pizza - ‬13 min drive
  • ‪Taqueria Chabelita - ‬12 min drive
  • ‪Escondido Moose Lodge - ‬7 min drive
  • ‪Sunshine Mountain Vineyard - ‬9 min drive

About this property

Hyatt Vacation Club at The Welk, San Diego Area

Family-friendly hotel located in Lawrence Welk Resort Village
A golf course, free water park access, and 2 poolside bars are just a few of the amenities provided at Hyatt Vacation Club at The Welk, San Diego Area. Tee up with amenities like golf lessons and a golf pro shop at this hotel. Treat yourself to a massage at Elevate Day Spa, the onsite spa. Fitness classes are offered at the health club; other things to do include fishing, rock climbing, and volleyball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a grocery/convenience store and concerts and live shows.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Free bicycle rentals, 6 outdoor tennis courts, and an electric car charging station
  • Express check-out, supervised childcare (surcharge), and a banquet hall
  • Guest reviews give top marks for the family-friendly amenities, pool, and location
Room features
All 714 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • 47-inch LED TVs with premium channels and DVD players
  • Separate dining areas, kitchens, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per night)
  • Available in some public areas: WiFi (USD 20 per night)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canyon Grille
  • Pizza Hut
  • Starbucks

Things to do

  • 36-hole golf course
  • 6 outdoor tennis courts
  • 8 outdoor pools
  • 8 spa tubs
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf lessons
  • Health club
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,800 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 70 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 47-inch LED TV with premium cable channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to April 30 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from November 1 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 37.71 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 20 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 20 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Diego Welk Resort
Welk Resort
Welk Resorts San Diego Hotel Escondido
Welk Resort San Diego Escondido
Welk San Diego
Welk San Diego Escondido
Welk San Diego Resort
Welk Hotel Escondido
Welk Hotel San Diego
Welk Resort Escondido
Welk Resort San Diego Hotel Escondido
Welk Resorts San Diego Condo Escondido
Welk Resorts San Diego Condo
Welk Resorts San Diego Escondido
Welk Resorts San Diego
Welk Resorts San Diego Hotel

Frequently asked questions

Does Hyatt Vacation Club at The Welk, San Diego Area have a pool?

Yes, this property has 8 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM. One of the pools will be unavailable from November 1 2024 to April 30 2025 (dates subject to change). The property will be renovating one of the pools from November 1 2024 to April 30 2025 (completion date subject to change).

How much does it cost to stay at Hyatt Vacation Club at The Welk, San Diego Area?

As of Jan 21, 2025, prices found for a 1-night stay for 2 adults at Hyatt Vacation Club at The Welk, San Diego Area on Feb 2, 2025 start from CA $186.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Vacation Club at The Welk, San Diego Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Vacation Club at The Welk, San Diego Area?

Self parking is free at this property.

What time is check-in at Hyatt Vacation Club at The Welk, San Diego Area?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Vacation Club at The Welk, San Diego Area?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Vacation Club at The Welk, San Diego Area located?

Located in a rural location, this family-friendly hotel is within 20 mi (32 km) of San Diego Zoo Safari Park, LEGOLAND® California, and Carlsbad State Beach. Del Mar Racetrack and Wilson Creek Winery are also within 32 mi (52 km).

Hyatt Vacation Club at The Welk, San Diego Area Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 505 out of 1080 reviews" "
Rating 8 - Good. 236 out of 1080 reviews" "
Rating 6 - Okay. 160 out of 1080 reviews" "
Rating 4 - Poor. 95 out of 1080 reviews" "
Rating 2 - Terrible. 84 out of 1080 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was exactly as described in the pictures. The room was perfect, clean, lots of amenities, beautiful view. We will definitely come back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The little market had much more than we thought they’d offer minus almond milk. Also wish the Canyon Grill had more options on their menu. Other than that, pools were great, clean and heated, property was very clean and well kept, All levels of staff were very helpful and nice. We hope to be back soon. Thank you!
Stayed 2 nights in Jan 2025

8/10 Good

rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, great for kids. the bed linens were very scratchy and loud like they were starched
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing!!
Stayed 1 night in Jan 2025

8/10 Good

Chauntel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much potential! Definitely needs some updates, though. Our bed (in the Carnival building) was comfy, but very squeaky, which made for not very restful sleep. There were also small things like a wobbly toilet, some corners of peeling paint, etc. The little neighborhoods were nice and each had some amenities within walking distance of the units. Communication was a little lacking upon check-in. Some details that were not communicated well: The nicest/ largest of the pools was under construction. We only found our after a very long, confusing drive to find it; we were apparently given a resort credit through expedia, which was not made known to us; and some of the information in the resort guide was incorrect, like which "neighborhoods" had a kid's pool. All in all, it seems like a lovely place, with some nice touches, but they still need to work on some of the basics.
Stayed 3 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!!!
Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We really liked the stay, unfortunately, there were a few inconveniences during our stay, such as, no hot water on the shower, only in the tub, phone line not working, so we couldn't place a phone order, had to go and order at the pizza hut. We couldn't call front desk for extra blanket, super cold. Our villa was far from the front desk did not wanted to drive again.
Stayed 1 night in Jan 2025

10/10 Excellent

Alaina, Blacklick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Scott, Tualatin

2 people in our party attended the time share presentation and were promised $150 each or a vacation package and never received the money they were promised. We kept calling them about this and we're given the run around and nothing ever happened. DO NOT ATTEND THE TIME SHARE PRESENTATION ITS A SCAM
Stayed 3 nights in Jan 2025

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this beautiful property! We hope to come back again soon!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tim

Stayed 1 night in Nov 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The jacuzzi wasn’t working
Stayed 1 night in Jan 2025

10/10 Excellent

Fountain of, Meridian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to go to for vacation with kids and just to unwind.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jodena, Clovis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Such a great, safe, and fun resort for family!
Stayed 4 nights in Jan 2025

8/10 Good

Blake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location far from stores, shops etc but a great spot! Clean, spacious and easy all around
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronilo, Vista

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Everything was excellent!
Stayed 3 nights in Jan 2025

4/10 Poor

Julia

Travelled with family and small children
Disliked: Staff & service
The rooms are spacious and nice, the property faces the freeway so you can’t escape the noise but the surrounding hills are beautiful. The various seating areas are comfortable and lovely. The staff don’t seem to be trained in customer service. Each contact we had was plagued by either a lack of communication (court reservation made for different facility), lack of accommodation (late check out) or simply inept (didn’t place takeout order made by phone until I arrived 10 min later). The phones in the room didn’t work, the kitchen outlet fuse blew, the TVs are not able to stream, and the pools are too cold for most adults. So much potential if they can engage in the business of travel.
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness
We checked in late evening upon our arrival but were immediately disappointed when we sat on the edge of the bed. After our first night, we called the front desk to note the bed was in horrible condition with a very obvious hole in the middle of the bed. The agent said she spoke with her manager and would send their engineering team to replace the mattress rather than relocate us to another room. This seemed odd but we played along. No change in beds or room change was subsequently offered. The worst night’s sleep and horrible restaurant onsite. Would not recommend to others unless you have no other nearby options and want to stay in this area.
Stayed 3 nights in Dec 2024

10/10 Excellent

PATRICIA HELENE, EAGLE MOUNTAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
USB charging ports on the lamps. Very nice breakfast. Every other day room service.
Stayed 7 nights in Dec 2024

6/10 Okay

CARLY, San Clemente

Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed 4 nights and never received any house keeping. I called and left messages, called front desk, called concierge, and never got anyone that came to the room to bring the soap that wasn’t originally provided or take out the trash. We had to go find someone to get more toilet paper as the room came with 1 roll. I’ve stayed here dozens of times and never had this terrible service. My room also wasn’t ready until 7:30pm on check in because they were waiting for it to be cleaned. Clearly having an issue with staffing the housekeeping but the service we received was terrible. I was there with a party that had 4 rooms. One of the rooms got cleaned one night. I think asking for a room with hand and dish soap isn’t too much to ask for. The resort is beautiful and the amenities otherwise are wonderful. Bit the housekeeping is a disaster. I had a toddler in the room with dirty diapers and I couldn’t get anyone to take the trash, even when I put it outside my door and called. Super disappointed to be traveling and have all of these issues. The room comes with a full kitchen but without any soap there’s no way to eat, clean, and wash things. Despite all my calls during the stay, I was told at check out that unless you are a vacation owner they don’t clean your room. But Expedia says housekeeping is provided.
Stayed 1 night in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Laurie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 7 nights in Dec 2024

10/10 Excellent

Mylene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is better than expected. Definitely, it is for all ages. Planning on going back next year December :)
Stayed 3 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5