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Hotel City Grand Ella

3.5 star property
Hotel in Ella with a full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel City Grand Ella

Exterior
Free WiFi
Triple Room | Balcony
Staircase
Lobby sitting area

Reviews

2.0 out of 10

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Triple Room

Free WiFi

Triple Room

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 334 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Flat-screen TV
Ceiling fan
Sofa bed
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Deluxe Double Room, 1 Queen Bed, Mountain View
Hillcrest
Breakfast included
All-inclusive
Spa
Parking included
The price is CA $71
CA $84 total
includes taxes & fees
Nov 28 - Nov 29
Hillcrest
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About the area

Map
Polic Station Rd, Ella, Ella, 90090

What's nearby

  • Suwadivi Ayurveda Health Care - 1 min walk - 0.0 km
  • Kinellan Tea Factory - 14 min walk - 1.2 km
  • Nine Arches Bridge - 4 min drive - 3.5 km
  • Little Adam's Peak - 5 min drive - 2.6 km
  • Ella Rock - 8 min drive - 6.6 km

Getting around

  • Ella Railway Station - 4 min walk

Restaurants

  • ‪Chill Cafe - ‬2 min walk
  • ‪Barista - ‬4 min walk
  • ‪360 Ella - ‬3 min walk
  • ‪Starbeans Cafe - ‬2 min walk
  • ‪One Love - ‬2 min walk

About this property

Hotel City Grand Ella

Property highlights
Consider a stay at Hotel City Grand Ella and take advantage of free breakfast (local cuisine), a terrace, and a garden. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and free newspapers
Room features
All guestrooms at Hotel City Grand Ella offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

City Grand Ella
Hotel City Grand Ella Ella
Hotel City Grand Ella Hotel
Hotel City Grand Ella Hotel Ella

Frequently asked questions

Is Hotel City Grand Ella pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel City Grand Ella?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Hotel City Grand Ella on Nov 29, 2024 start from CA $96.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel City Grand Ella?

Self parking is free at this property.

What time is check-in at Hotel City Grand Ella?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Hotel City Grand Ella?

Check-out is at 11 AM.

Does Hotel City Grand Ella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel City Grand Ella located?

Situated in Ella, this spa hotel is within a 15-minute walk of Suwadivi Ayurveda Health Care, Nature Trail Ella, and Kinellan Tea Factory. Kital Ella Waterfall and Nine Arches Bridge are also within 2 mi (3 km). Ella Railway Station is only a 4-minute walk.

Hotel City Grand Ella Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 6 out of 6 reviews" "

3.6/10

Cleanliness

2.0/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

SANDIP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever book this property
They ruined our vacation. Never ever book with this property. Confirmed booking before two months and wheb we reached to hotel they said we don't know your booking information and our hotel is full now..
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please refund now
Still waiting for the refund. We booked via hotels.com and was told no room at the check in. Please refund now.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Rochelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't book here!
We booked and prepaid for this hotel for 2 nights - turned up and we were told that there were no rooms for us and they don't use hotels.com anymore... we finally were found a room and told we could stay the 2 nights but the next morning were again told that we would need to find another hotel for the next night due to construction work being done (which was a lie as when I asked if we could leave our bags for the day we were told no we needed to be out by 11am obviously to be ready for the next people) - they did refund our second night but even that was a hassle as they tried to give us less than we had actually paid... I would not recommend this hotel at all...
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter absolument
Le propriétaire a prétendu qu’il ne louait pas ses ses chambres par Hotels.com. En conséquence il a insisté pour exiger un nouveau paiement de la chambre déjà payée. Il a fallu résister à ses menaces et à ses mensonges alors que je lui présentais la réservation et le paiement de la chambre. Par ailleurs, l’hôtel est très moyen. — A ÉVITER ABSOLUMENT —-
Stayed 1 night in Dec 2018