Efailnewydd Vacation Packages

I cannot express enough how helpful the staff were, i missed my gig due to horrendous rail services, but the staff went above and beyond to assist me. I'm out of pocket by a huge amount of money due to the late trains

Beautiful location, all good including the service

We had a wonderful stay. What a real Gem of a place. We stayed 2 nights in a family room (double & 2 full sized singles). Having read some less than favourable reviews we were a little nervous but we were delightfully surprised by what we found. The room was spacious, clean and comfortable. The corridor we stayed in had been recently decorated and was clean and fresh. The room hadn’t yet been upgraded but it was perfectly clean and met our needs (although it was very warm). The ladies changing rooms had been renovated and were fabulous. We choose to shower here each day after our swim rather than use the shower over the bath in room as they were so lovely. There was GHD hairdryers and straighteners available for use too. The pool was also lovely and clean and perfect for the kids. The staff were lovely, welcoming and so friendly. I was staying on my own with my kids and they could not have been more helpful. We even came home on the second day to find wonderful towel art on the beds. The kids loved this! We didn’t book breakfast due to poor reviews but we went along on our last morning and it was wonderful. The continental selection was varied and fresh. As the hotel was quiet we were told there was no buffet so everything was made fresh to order. My son rated their eggs in his top 5 which is real praise. As an added bonus I was able to use the free charging point twice and left on our last morning fully charged which saved us a stop off on our way home. Definitely recommend.

Great place to stay if on business

Very clean and the staff are very friendly. Was not happy with the evening meal. Caesar salad was all lettuce and a tiny bit of cheese and the Club sandwich I had was not very nice, as a thick chicken fillet made it very awkward to eat. The chips were very greasy. I didn't want to complain to the staff, because I didn't want to ruin the occasion. The waitress was very friendly, though, and always asked if everything was ok.