Edgar Allan Poe Museum and House Tours and Activities

Everything was perfect

We were welcomed upon arriving and parking was easy enough after downloading app. Bed wasn’t very comfortable. There was no blow dryer like the listing said and took 2 calls and over 20 min to receive which pushed us to rush to the Opening Game. That night it rained so we thought we’d go to the bar. Was there for 10min and no one acknowledged us. So we went to the Club. Our key wouldn’t open the door. Went to restaurant and stood at counter with no acknowledgement for about 7 min. Now it’s pouring outside so we asked for window seats. After a while a woman gave us water as she explained she wasn’t the one to take care of us. We waited another 10 min with no service. We left. Walked back to room which was the furthest away from the elevator and walked to Hard Rock. Took about 5 min to get there but showed up as they closed their kitchen. Walked to Shake Shake and finally had dinner 1.25 hrs after trying at hotel. For such a nice hotel I expected the people who worked there to be attentive and act like they liked working there. I’ve stayed at the Hilton in Baltimore which was a lot better even if further from most of the activities. We will not be back to Baltimore if we can help it even though Capitol Grille and Blé Moon Cafes are so good.

The room I was given reeked of cigarette smoke, so I asked for a new room - concierge was kind enough to upgrade my room in compensation for the inconvenience. Some of the halls also smelled like smoke and none of the ice machines worked. It's an acceptable hotel if you just need a bed to sleep in. Check-in and check-out was quick and easy, staff was friendly.