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"Stayed here for one night on business. Great rate for the night. Check in great. Room fantastic with a bit of wow factor upon entering. Very clean, comfy bed. Swimming pool fantastic. Fusion restaraunt food lovely but service not great. I was approached almost as soon as i sat down for food ordering but i hadnt seen the menu yet so i asked for 2 minutes. 15 minutes later a server came and apologised for the wait. Which at least she acknowledged i was waiting. Food came, lovely and tasty, but noone checked on me to see if everything was okay with my meal. Then when i finished my meal i waited for what felt like forever for someone to clear my plates. When someone finally came over i just asked for the bill and didnt even wait for my plates to be cleared. Just a bit of advice, when there is a solo female traveller eating on her own, she may not feel comfortable waiting around for so long. This doesnt bother me but i do know colleagues and friends who sometimes may feel vulnerable because travelling on business and just wants to eat and leave. This was not possible for me and i was left for around 45 minutes longer than needed. I did try to catch the servers eyes but they genuinely did not look in my direction at all. So felt a little overlooked. Bit of a shame."

"Central location, stayed over for the football "

"Greeted by the lovely Danielle on reception who is a credit to the hotel, we had another lovely stay at the hotel. We are regular visitors to the copthorne, mainly on a Sunday, food is great and rooms are really comfortable. The car park is ideal and its a bonus that you get a discount for being a guest. We will definitely be back soon"

"on arrival the room was nice on the 11th floor with views of river.we went out for a meal and arrived back about 9pm.the hotel has a bar above this floor and we heard every footstep and dancing above us and the music was as loud as if we were at the club.people were in and out of the lifts on our floor to go upstairs.there was no control with these people as they came from the street and were not guests at the hotel.so asked reception to move us.this they did thankfully. the hotel staff are really friendly and food was good.we managed to park outside which was also good."

"Fabulous room, really good location. Lovely stag in particular Dave on reception was very helpful."

"Very good stay free upgrade the staff were exceptionally helpful the room was brilliant the price included access to the leisure complex indoor pook sauna gym etc food was extremely good "

"The staff were very friendly and helpful, the room very nice and clean."

"best hotel ive stayed in durham,spotless,and breakfast was lovely,staff were superb"

"Very clean, lovely room and comfy bed. Staff very friendly polite and helpful. Will definitely return."