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City Stay Prime Hotel Apartment

4.0 star property
Relax at your own pace by the outdoor pool or rejuvenate with some heat therapy.

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Photo gallery for City Stay Prime Hotel Apartment

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
1 bedroom, in-room safe, individually decorated, individually furnished
Reception
View from property
Apartment, 1 Bedroom | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Washer
  • Pool
  • Outdoor space
  • Parking included
  • Housekeeping
  • Gym

Room options

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Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 1442 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 1561 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 807 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool

Novotel Suites Mall Avenue Dubai

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, (1001)
The price is CA $85
CA $108 total
includes taxes & fees
Mar 7 - Mar 8
Novotel Suites Mall Avenue Dubai
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About the area

Map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha

What's nearby

  • Ski Dubai - 15 min walk
  • Mall of the Emirates - 16 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 5 min drive
  • Burj Al Arab - 6 min drive

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 33 min drive

Restaurants

  • ‪Red Tomato Pizza Restaurant - ‬4 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪Grand Abu Shakra Restaurant - ‬2 min walk
  • ‪Bikanerwala - ‬5 min walk
  • ‪برياني الطلاب - ‬6 min walk

About this property

City Stay Prime Hotel Apartment

Aparthotel with free parking, near Mall of the Emirates
Along with an outdoor pool, this aparthotel has a health club and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers.
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a health club, and a sauna.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AED 150

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 12 floors
  • 44 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai

Frequently asked questions

Does City Stay Prime Hotel Apartment have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at City Stay Prime Hotel Apartment?

As of Mar 4, 2025, prices found for a 1-night stay for 2 adults at City Stay Prime Hotel Apartment on Mar 7, 2025 start from CA $87.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Stay Prime Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Stay Prime Hotel Apartment?

Self parking is free at this property.

What time is check-in at City Stay Prime Hotel Apartment?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Stay Prime Hotel Apartment?

Check-out is at noon. Late check-out is available for a fee.

Does City Stay Prime Hotel Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is City Stay Prime Hotel Apartment located?

Located in Al Barsha, this aparthotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Wild Wadi Water Park and Burj Al Arab are also within 3 mi (5 km). Mall of the Emirates Station is 14 minutes by foot and Mashreq Metro Station is 20 minutes.

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City Stay Prime Hotel Apartment Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 165 reviews
Rating 8 - Good. 64 out of 165 reviews
Rating 6 - Okay. 17 out of 165 reviews
Rating 4 - Poor. 14 out of 165 reviews
Rating 2 - Terrible. 6 out of 165 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

CHING YEE ILONA

Hotel staff very nice, and outside easy to find the restaurant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anas

5min walk to mall of emirates, great location. This is our second time staying here.
Stayed 10 nights in Oct 2024

6/10 Okay

Khozema

Liked: Room comfort
Staycation
Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Stayed 3 nights in Nov 2024

8/10 Good

Sn

Good all round
Stayed 15 nights in May 2024

2/10 Terrible

Sn

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024

4/10 Poor

George

Liked: Cleanliness, property conditions & facilities
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
Stayed 16 nights in Sep 2024

10/10 Excellent

Shihab

Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022

8/10 Good

Laraib

Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023

6/10 Okay

fahad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 7 nights in Nov 2023

2/10 Terrible

ABDULATIF

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022

6/10 Okay

Alyanna Levy

The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee

10/10 Excellent

Salim

Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024

4/10 Poor

zoheb

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024

8/10 Good

Bridget

Liked: Cleanliness
DON’T DO IT!
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023

10/10 Excellent

Mickael

Ras
Stayed 7 nights in Oct 2024

10/10 Excellent

Mickael

Stayed 7 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Horrible
Pire hôtel que j ai jamais fait et je souhaiterai obtenir un remboursement pour la nuit du 21 au 22 car nous n avons même pas où avoir accès a l hôtel le parking était barricades la route etait pleine d eau .
Stayed 1 night in Apr 2024

8/10 Good

Khaled

Etwas Renovierung , mehr Sauberkeit , sonst gut
Stayed 8 nights in Apr 2024

6/10 Okay

Johannes Jacobus

Stayed 2 nights in Mar 2024

10/10 Excellent

andrea

Struttura pulita, comoda per gli spostamenti, tranquilla posizione. Ottimo soggiorno
Stayed 8 nights in Mar 2024

6/10 Okay

Michiel

Prima prijs voor je verblijf. Bedden slapen erg goed. Elke dag komt roomservice alles schoon maken. Kamers mogen wat sfeervoller. Mall of the Emirates en metro zijn op loopafstand.
Stayed 4 nights in Mar 2024

8/10 Good

YONGJOON

Stayed 7 nights in Mar 2024

6/10 Okay

Michael

Stayed 9 nights in Feb 2024

6/10 Okay

ILENIA

Appartamento mediocre.Zona rumorosa.
Stayed 6 nights in Feb 2024

10/10 Excellent

Catharina Everdina Alida

De accommodatie was heel goed, personeel was erg vriendelijk en behulpzaam. Appartement was schoon en werd dagelijks schoongemaakt
Stayed 13 nights in Nov 2022