Downtown Santa Clara Vacation Packages

The lady that i spoke to when i had a question was nice. She never changed and that is a good thing. I would recommend this place to everyone.

This place is can only sleep for 6 people (2 queens, 2 twins = 6 people). Both of the couches are terrible for someone to sleep on. Need to replace them if you want to advertising for more tben 6 prople. Otherwise, the placeis nice and clean. Thanks

The only issue I had was the paperwork and communication was annoying. I had to fill out two different forms with basically the same information. I got 27 emails from booking to checkout. That was excessive. The place itself was fine. Easy walk to the restaurants and stuff.

This property is nice, but everything is automated. During your stay you will never see a front desk person or any person that can assist. All communication/issues are communicated by phone and/or text. There are not physical keys to use. Instead there is a Latch app that you download and use to enter the parking garage, elevator and room/apartment, etc. It takes some time to get used to and not all of the entries & exits are listed logically. For our group, we all used one login and password, just FYI. Not sure we would stay here again, we realized how nice it is to have actual people to talk with at a typical hotel if you have an issue.