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"excellent stay, recently been took over but same high standard, still able to use spa facilities , great location next to train station , all staff were polite and helpful "

"We had a fabulous two night stay. Staff were wonderful throughout our stay, made us very welcome. Hôtel is charming and our room was spacious and can fault anything about it. One of the best places we stayed. Big shout out to Caroline who arranged for a little surprise for my husband and to the lovely lady who served us behind the bar. ( we didn’t get her name) We will definitely be coming back. "

"Great stay with friendly staff. Good central location. Priced well. Small but clean and had what you needed in the room"

"Loved the hotel, welcomed by very personable and kind doormen who were so friendly and attentive throughout our whole stay. The room was lovely and very spacious! Pool was busy but still nice! The location was also great, which a short walk over the river into the centre of York and the hotel was a perfect get away from the busy streets after a day walking around. Only negatives would be the foyer and welcome - it was very busy and queues up to the door! There needed to be a more efficient system to show us the additional check in room next door! Also our room backed onto the delivery entry to the hotel so we were woken at 6:45am by lorries and loud noise! This being said we would definitely return and thanks for a lovely stay! "

"Everywhere was very clean, staff very helpful and couldn't have asked for anything more. Only a one night stay but very satisfied "

"Was great clean big room massive tv and great location "

"Staff were very good "

"Hotel is very central the staff very friendly and welcoming. We got a free room ungrade which was very nice. Breakfast was very nice plenty to choose from."

"Highly recommend. Brilliant place to stay. "