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"I didn’t know the hotel provides shuttle services. "

"Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt...

"Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly."

"A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings."

"Great stay with the light illumination just across the street. There is also a bus stop outside the hotel"

"pretty good but the wagyu from the dinner was not good"

"Lovely view of Lake Toya but there is no Roger chair for old folks who unable to sit on floor with tatami setting"

"這是一間餐廳，也是民宿。在一片超貴的旅館中，有這間便宜的價格真是太棒了！工作人員都很友善，填問卷還有折價券供點餐使用～民宿旁邊就是供客人使用的停車場。"

"If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur...

"It was a traditional Japanese room where you sleep on a futon on a tatami floor. The room was beautiful with a nice sitting balcony room that overlooked the side of the mountain. The only problem was the smell of the dust that gathered on or inside the tatami. We don't know whether this is normal and we just aren't used to sleeping in a tatami room."

"wonderful stay. stunning location and view. meals were good!"

"Our stay was relaxing and right off the main road before reaching Toyako. The cabin was very nice and a good size. The food was excellent and the owner very accommodating. If you are looking for a place in town, where you can walk from your room to along the boardwalk and visit shops, this might not be for you. It's a short drive to the town. But, there is no need to go into town for dinner - the owner is a wonderful cook. Also, the location is private and quiet, with a great view of the...

"Amazing, beautiful views, spacious room. Very new, highly recommend. Make sure you call ahead and tell them your check in time. I was able to do this on the day of. The person on the phone did not understand english well, but I was able to use google translator. Tell them that you booked through expedia or whatever service. The staff was amazing. They greet you at the front gate and help into the lobby area. Once in the lobby, there were staff members that did know english and where able to...

"The hotel is just on the shores of Lake Toya. Our room looked out to the beauty of the lake. Pleasant stay."