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"Hotels.com had bit transferred my payment to the hotel so initially we were not allowed to access our room. Thanks to very helpful manager Matt we who sorted the muddle we were able to get to our room. All fine in the room and friendly welcome."

"this is an amazing hotel. the car parking is very convenient. both the breakfast and dinner in the hotel is great. the location is very convenient to go to the stirling castle. also, i really enjoyed the staff, they were very friendly and courteous. it's a bit of a walk to the wallace memorial, but well worth it if one is able to go on foot."

"Excellent stay. Food was great and dog friendly staff."

"A very warm welcome on arrival. Hotel clean and well maintained. Food was excellent. All staff were friendly and professional. Good parking facilities, with the added bonus of a bus stop opposite with frequent buses into town. Would return and recommend. "

"Great staff, room with a view. Amazing food"

"Room clean and breakfast good. Worth the money. "

"Immaculate room,excellent service, very relaxed atmophere. Excellent choice for veggie breakfast. Will definately be back."

"Loved my stay here. My room was beautiful and spacious with a fantastic view over the gardens to the loch. Very large cosy bed, little seating area and dressing table. The bathroom was bigger than mine at home! Tea and coffee supplies were well stocked as were the complimentary toiletries. Only one drawback - shampoo but no conditioner. All staff so friendly and attentive. Breakfast was divine accompanied by the views. Can’t rate this hotel highly enough. Thank you for making my stay so enjoyable, can’t wait to return in the spring. "

"Gorgeous grounds and surrounding area. Really peaceful and well placed for scenery. Good on sight playing for children and lovely even if you don’t leave the grounds. The apartments are super spacious and love the indoor sauna and hot tub. A little cold and old fashioned but adds charm. Absolutely love coming here with my family for a little break from the city. Hoping to get a chance to visit in the summer because otherwise it’s consistently foggy and damp being right opposite the loch. This, however, is charming and atmospheric if you like that kind of thing. "