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"Excellent staff, best resort experience ever. Their complimentary spice tea was amazing. Everything was so clean, my whole family loved the stay."

"Loved our 5 night stay. Awesome views and location. Staff were very attentive and went the extra mile to ensure comfort and all our needs were met. Lots of variety of food and all to a high standard. Linen and rooms were clean. Live singers, yoga, cookery demos and entertainment made it extra special. All the staff deserve credit for their efforts "

"Nice views from the property including experience from rooftop restaurant. Food was great as well. Every staff member was super helpful and ensured that our stay was something to cherish forever. Very welcoming atmosphere overall and wonderful experience. "

"Great experience, wonderful staff"

"Perched halfway up a mountain the hotel has amazing views over the tea plantations, forested hills and mountains reaching into the horizon. The lobby has a wow factor huge panoramic viewing balcony for the must have arrival photos. Check-in was fast and efficient and the staff oferred a variety of things to do including complimentary high tea, tea tasting, cookery class and a morning walk along the mountain. Room also had that wow factor with huge window and balcony to admire the view - woke early to catch a magical sunrise with misty valleys and mountains. Plenty of nice amenities in the room, good wifi and large TV with Netflix. Menu choice was great as was the food, service and staff. Enjoyed the spa treatment after a long day sightseeing. By far the best stay of our holiday."

"Great polite friendly staff. Excellent property location. Great room. "

"You have to remember that this is a very remote location. On basis of that the food is very good. The setting is amazing so peaceful. The hotel does not sell alcohol, this is not very clear on the description above, so has led to some negative reviews. The food is a buffet which changes each day. There is also a menu for ordering other food instead (which is where most of the non-indian food is). The rooms are very nice. We did not choose the hot tub option. We got a large balcony amongst the trees. There was no one overlooking us, and I think that is the case on most of the rooms. The staff were very friendly. They helped arrange a tour for us. It does seem that most guests arrange their own driver and tours. I would suggest contacting the hotel before for a list of the sites to see nearby (tea plantation, waterfalls, spice gardens, chocolate factories, etc)... The list is a single page and you would be able to plan your own visits with the driver who takes you to the hotel."

"One of the finest experience of my life. Very polite and courteous staff. Plenty of food options. Breakfast was amazing, daily new options. Good value for your money."

"Washrooms could have been a little more better "