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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with a water park and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Lobby
Suite, 2 Queen Beds, Non Smoking, Pool View
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Pet-friendly

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 247 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 10 min drive
  • Wells Fargo Arena - 12 min drive
  • Iowa Events Center - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides a free breakfast buffet, a water park, and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with a waterslide
  • Free self parking
  • Wedding services, smoke-free premises, and a 24-hour front desk
  • Meeting rooms, a computer station, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Dec 25, 2024 start from CA $99.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Self parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-out is at noon.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum, and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park and Iowa Hall of Pride are also within 9 mi (15 km).

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.2
Rating 10 - Excellent. 62 out of 274 reviews" "
Rating 8 - Good. 53 out of 274 reviews" "
Rating 6 - Okay. 59 out of 274 reviews" "
Rating 4 - Poor. 41 out of 274 reviews" "
Rating 2 - Terrible. 59 out of 274 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Lacey, Baldwin

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities
Traveling as a family of 5: Cons: The room wasnt very clean. The mattress had blood stains and urine stains. There were cans of Busch lite already in the garbage can in the room and the couch had white stains on it.. The front desk wasnt very helpful or available. The employees sat in the room behind the front desk and ignored me and my kids waiting to be helped. I was just trying to get some coffee packets for our room since breakfast wasnt until 8am even though the site says it starts at 7am. There were no vending machines for water or snacks. The morning staff weren't very pleasant at all. Pros: the kids had fun at the waterpark and arcade. There were restaurants and gas stations within walking distance so that was very helpful!
Stayed 2 nights in Dec 2024

8/10 Good

WENDY

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The indoor swim park is perfect for all ages.
Stayed 1 night in Dec 2024

8/10 Good

chris

Liked: Cleanliness, amenities, property conditions & facilities
It was an alright place to stay. Front desk staff was absent a lot and had to ring a bell for service. The restaurant was not open until like 3:00 so we had to go find food for lunch. Pool was versatile and adequate for young children. Room was good and clean. Would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Julian

Travelled with family
Good pool for kids, understaffed.
Stayed 1 night in Nov 2024

6/10 Okay

Anastaysia

Stayed 1 night in Nov 2024

4/10 Poor

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid about $100 extra for a suite so we had room for our little girls birthday party. Checked in, had two rooms reserved. Only needed one. Didn’t get a suite, still paid for it. Rooms were unclean, things were broken, pool needs dire attention. Have stayed here before. Never again.
Stayed 1 night in Dec 2024

2/10 Terrible

Tasha

Stayed 2 nights in Nov 2024

8/10 Good

david, Scotts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Dec 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly front desk staff. Hotel restaurant was dirty with no staff. The waterpark was closed and there was no indication on the company site or Expedia.
Stayed 1 night in Dec 2024

2/10 Terrible

Davanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entry/exit door by our room was jammed and couldn’t get in or out. I told maintenance and the front lobby. After 2 days they finally duct taped the door so then it was always open and could never be locked. After the first night our keys did not work for our rooms. Every morning at 8am all of the cleaning staff gathered in front of our room and were very loud. They were also yelling at each other down the hallway waking us every morning. Our shower had mold in it. The hot tub was filthy, might as well have been sitting in lake water. The breakfast was pretty much nonexistent. When I asked the front desk about why there wasn’t much for a breakfast they blamed it on the restaurant that they have nothing to do with. I sensed that there was some beef between the hotel and the restaurant the way they were talking. The Wi-Fi absolutely did not work the entire time we were there. I rented 4 rooms and when I checked in it took about an hour just to do the paperwork. They had me swipe my card for incidentals 4 different times. Come to find out it was not for incidentals it was to pay for the room. After the first 2 swipes my card declined because it flagged for fraud due to the same balance being charged multiple times. We will never stay at this hotel again. There were many other issues I didn’t mention. I would not recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

Haily

Travelled with partner
Disliked: Cleanliness
Stayed at property before and was clean, but this room was definitely not; had stained on everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole, Boone

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have restaurant in hotel
Stayed 1 night in Sep 2024

4/10 Poor

Tami

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Went to the restaurant to order pizza..sat there for 10 minutes and nobody came out to help us...went down the street and gave our business elsewhere. The gentleman that worked at the front desk was pleasant...pool closed...no server in restaurant....could hear all the traffic on the freeway.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nicole

Travelled with family and small children
I did not like that it took over 40 minutes to check in, I got there at 3:20pm and was checked in at 4:10pm
Stayed 1 night in Nov 2024

2/10 Terrible

Pam

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not hot water Hot tub not working Breakfast was a joke Drug smells in hallway Run for your life
Stayed 1 night in Nov 2024

2/10 Terrible

Amy

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We didn’t check in till 9:20 pm. We could swim the night of. Woke up had breakfast, and got dressed to swim by 9:15 because online says the pool opens from 9-11…NO lifeguards. Pool won’t open. I asked the front desk and showed them the website saying the 9-11 time and they could have cared less! Now after everything we only get 1 hours to swim. What pool opens from 10-11??? Wrf! Horrible waste of our time and money. Pool should be open 8-11 WITH lifeguards for guests!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The kids enjoyed the water park emensely.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughter enjoyed the water park, except it got to crowded with bigger kids for her to enjoy. Staff very accommodating with the issues we had arise
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Travelled with family and small children
Liked: Cleanliness, amenities
Property had many amenities to offer but all were understaffed, so many were slow to serve. The other problem was a woman who was crying outside our room from 4:30am on. she gave detailed descriptions of her problems with her boyfriend and her wailing was relentless. No good coffee was provided, and breakfast was not served until 7:30 am. We were afraid that breakfast would be understaffed as well so we went to IHOP for breakfast. I would not recommend this property even though it has much to offer.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Stayed 2 nights in Sep 2024

6/10 Okay

shawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
TV controller not in the room, pool closed, place almost deserted rather eerie but desk guy was good
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had cockraches! The staff assisted with room change but was a MAJOR inconvenience! Staff took my number for manager to call. Never received any response. Want my money back!
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed the stay. Night staff went above and beyond to get us a remote for our room. Loved the view of the water park.
Stayed 1 night in Oct 2024