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Sumitel Darjeeling

3.5 star property
Hotel in Darjeeling with a full-service spa and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sumitel Darjeeling

Restaurant
Exterior detail
Family Quadruple Room
Family Quadruple Room | Living area
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premium Room (with Bunk Beds)

Highlights

Soundproofed
Heating
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 240 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Heating
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 250 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

Highlights

Soundproofed
Heating
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 300 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Heating
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 350 sq ft
  • Sleeps 5
  • 2 King Beds

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Front of property
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The price is CA $45
CA $50 total
includes taxes & fees
Nov 25 - Nov 26
Istana Resorts
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About the area

Map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101

What's nearby

  • Darjeeling Himalayan Railway - 6 min walk - 0.5 km
  • Tibetan Buddhist Monastery - 18 min walk - 1.6 km
  • Raj Bhavan - 2 min drive - 1.6 km
  • Chowrasta - 9 min drive - 8.9 km
  • Tiger Hill - 15 min drive - 10.8 km

Getting around

  • Darjeeling Station - 6 min walk

Restaurants

  • ‪Katmandu Kitchen - ‬2 min walk
  • ‪Golden Tips - ‬2 min walk
  • ‪The Park Restaurant - ‬1 min walk
  • ‪Washington - ‬2 min walk
  • ‪Penang's Restaurant - ‬1 min walk

About this property

Sumitel Darjeeling

Property highlights
Take advantage of a shopping mall on site, a hair salon, and dry cleaning/laundry services at Sumitel Darjeeling. Treat yourself to a deep-tissue massage or aromatherapy at the onsite spa. Be sure to enjoy a meal at Blue Charcoal, the on-site family restaurant. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a gift shop, and luggage storage
  • A TV in the lobby, concierge services, and ATM/banking services
Room features
All guestrooms at Sumitel Darjeeling offer perks such as premium bedding, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (INR 400 per day)
  • Valet parking on site (INR 400 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 366 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (700 square feet of space)

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 366 per person
  • Secured self parking fee: INR 400 per day
  • Valet parking fee: INR 400 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling Hotel
Sumitel Darjeeling Darjeeling
Sumitel Darjeeling Hotel Darjeeling
Sumitel Suites Spa by Sumi Yashshree

Frequently asked questions

Is Sumitel Darjeeling pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sumitel Darjeeling?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Sumitel Darjeeling on Nov 28, 2024 start from CA $82.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sumitel Darjeeling?

Self parking is available for INR 400 per day. Valet parking is available for INR 400 per day.

What time is check-in at Sumitel Darjeeling?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Sumitel Darjeeling?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sumitel Darjeeling located?

Situated in Darjeeling, this spa hotel is within a 10-minute walk of Darjeeling Himalayan Railway, Botanical Gardens, and Aloobari Gompa Monastery. Tibetan Buddhist Monastery and Raj Bhavan are also within 1 mi (2 km). Darjeeling Station is 6 minutes by foot.

Sumitel Darjeeling Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024

2/10 Terrible

Hitesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Pritam

Travelled with family
We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service
Total Fail!
The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shipra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Mandy

Stayed 1 night in Dec 2022

8/10 Good

Arijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021

8/10 Good

Shubham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020