Dalcross Vacation Packages

Great breakfast, High Tea and afternoon Tasting spoons. Staff was terrific!

First, let me say the staff, AMAZING AND WONDERFUL and so helpful. I can’t say enough good things about them. The problems I ran into though were pretty intense. Firstly, the bed was rock hard, so the first two nights, I had to sleep on the couch. The staff brought me a pillow topper that helped though. Second, bar below with live music until 3 am. I got no sleep for the first few nights, which weakened my immune system and cause it to crash. My last few days of my vacation were spent sick. The reason I had said the staff was amazing though was the cleaning lady I had. She came to check on me the one morning, found that I hadn’t slept and was now sick and immediately had me moved higher up to try and reduce the noise for me so that I could sleep. Wonderful woman!!! Easy walking though to anything you could want and seeing the castle right outside the window was cool!

Excellent location adjacent to the airport, reasonable value, big rooms, very modern, but inefficient staff management in the restaurant. Danielle showed us to our seat and gave us menus, then served other customers food and drink, returning to the bar past our table for 15 minutes before asking what we wanted, by which time we were gasping! Simply, she could have used any of the return journeys to the bar to ask what we’d like. She apologised, but I would suggest training is needed.

The cottage was lovely and breakfast very nice.