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Hoteles Casa Real

2.5 star property
Hotel with free breakfast, near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoteles Casa Real

Single Room
Hallway
Reception
Front of property
Coffee and/or coffee maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Hot Tub

Double Room, Hot Tub | Jetted tub

Double Room, Hot Tub

Highlights

Private spa tub
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room Standard

In-room safe, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3
  • 3 Twin Bed(s)

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Double Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

Room Superior

  • Sleeps 2
  • 1 Queen Bed(s)

Similar properties

Property entrance
Hotel Warari
Breakfast included
Free airport shuttle
Free WiFi
Restaurant
8.6 out of 10, Excellent, (53)
The price is CA $61
CA $61 total
includes taxes & fees
Nov 25 - Nov 26
Hotel Warari
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About the area

Map
Av. Garcilaso N° 218, Cusco, 8002

What's nearby

  • Coricancha - 7 min walk - 0.7 km
  • Plaza de Armas - 12 min walk - 1.1 km
  • Cusco Cathedral - 13 min walk - 1.1 km
  • San Blas Church - 15 min walk - 1.2 km
  • San Pedro Market - 18 min walk - 1.6 km

Getting around

  • Cusco Wanchaq Station - 4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 13 min drive

Restaurants

  • ‪Emiliana Traditional Restaurant - ‬4 min walk
  • ‪PizzAventura - ‬2 min walk
  • ‪La Quinta Cocina Peruana - ‬4 min walk
  • ‪Yola Restaurante - ‬3 min walk
  • ‪Paccha Restaurant Pizzería - ‬4 min walk

About this property

Hoteles Casa Real

Hotel near Plaza de Armas
Consider a stay at Hoteles Casa Real and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Concierge services and smoke-free premises
Room features
All guestrooms at Hoteles Casa Real include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number 20600983556

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Hoteles Casa Real Hotel Cusco
Hoteles Casa Real Hotel
Hoteles Casa Real Cusco

Frequently asked questions

Is Hoteles Casa Real pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoteles Casa Real?

Hoteles Casa Real doesn't offer parking.

What time is check-in at Hoteles Casa Real?

Check-in begins at 11:00 AM.

What time is check-out at Hoteles Casa Real?

Check-out is at 10 AM.

Does Hoteles Casa Real provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hoteles Casa Real located?

Situated in Cusco, this hotel is within a 15-minute walk of Wanchaq Market and Plaza de Armas. Orellana Pumaqchupan Park and Centro de Textiles are also within 5 minutes. Cusco Wanchaq Station is only a 4-minute walk and San Pedro Station is 17 minutes.

Hoteles Casa Real Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 57 reviews" "
Rating 8 - Good. 21 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy centrico, buena atención, guardia de seguridad siempre
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Lee, Berthoud, Colorado

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plain basic hotel that's kind of hard to find.. only a single door along a busy street, but it leads down a hallway to a surprisingly nice little hotel. My bus (coming back from Machu Picchu) was running late so I called to tell them it would be shortly after midnight before I arrived and they said no problem they'd be there waiting on me and thanks for calling! Room is very basic but exceptionally clean. Shower had good hot water and plenty of fresh towels. My only complaint is the walls were quite thin making it difficult to sleep once people were up and about elsewhere in the hotel. Overall I booked the hotel based on Expedia reviews and just taking a chance and it worked out quite well!. Definite recommend.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, nice room. The only bad thing is that it doesn’t have an elevator, but the staff was helpful with the luggage.
Stayed 1 night in Mar 2019

8/10 Good

Alan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and bathroom, warm, comfortable beds and pleasant staff. The property was near the town center within easy walking distance and a nice breakfast was available. They also had an affordable laundry service.
Stayed 2 nights in Jun 2018

4/10 Poor

Oleg

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
It is not hotel. It is hostel

8/10 Good

Jessica, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, quiet, good location.
Great breakfast with a view of Cusco from 5th floor, room was simple, comfortable and quiet (except for a a guest who decided to roll their luggage down the tiled hallway floor at 3am!!). Our room was tiled, so pack your slippers or warm socks if you get cold feet! 15min drive to airport (taxi included in our room price), friendly and helpful bilingual staff. 15min walking distance to main square of Cusco. Expedia listing said there was a bathtub, however we did not have one in our room on the third floor. Shower pressure not great and the wifi cut in and out - I was able to access on my android, however my partner could not accces on his iphone.
Stayed 1 night in Mar 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, helpful front desk. Clean
Great hotel, helpful front desk. Clean. Great hotel laid back and close to everything in cuzco
Stayed 1 night in Feb 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great no-frills hotel - stayed here 2x
Stayed here on the first night of two separate visits to this hotel. Is a no-frills hotel with good service - see my other review. Both nights were consistent with each other and I would recommend this place again. One more point is there is no lift and breakfast is served on the 5th floor. This said, if you are visiting Cusco and travelling through the Sacred Valley, five flights of stairs should not scare you off from this place!
Stayed 1 night in Jan 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific no-frills hotel & great location
Stayed at this hotel two separate nights at the start and end of a trip through the Sacred Valley. The hotel is no-frills, clean with comfortable beds. It is located within a 10 minute walk to the train station which was great for the early morning Peru Rail train. Also, for a no-frills hotel the buffet breakfast was terrific, with good start & finish times and four options from a menu as well. At time of my stay there was free shuttle to the airport which was a nice touch as well.
Stayed 1 night in Jan 2018

6/10 Okay

Buck, North Carolina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
More of Hostel than a Hotel
Casa Real is more of a upscale hostel than a hotel. If you come prepared for that it is pretty nice, and the staff are very helpful. There is no longer an entry facade for this "Hotel" Entry is through a steel exterior door and interior security gate down what appears to have been a service entry to the basement. It is directly behind a bus stop on a busy street. It has no curb appeal. The website for this hotel showed nice rooms and they were nice. Mattresses a little thin/firm but nice and overall very clean. The website also showed a restaurant which is no longer there (torn down to make more rooms). Hotel has no elevator. We were on the fourth floor. Elevation at Cuzco is enough that oxygen is available in the lobby so climbing stairs with luggage is a challenge. Hotel is convenient to the central part of town, but that also meant that there was significant street noise until about 2 A.M. The staff was very helpful and pleasant.
Stayed 2 nights in Dec 2017

4/10 Poor

Albert, Washington, DC

Disliked: Staff & service
Clean, but issues with check-in, billing, staff
When we checked in, they gave us a bad exchange rate, but we didn't complain because they didn't charge us for the extra person in the room. After we put our luggage away and were ready to set out to enjoy the city, they hotel administrator (his title), told us they had accidentally checked us into the wrong room. OK, mistakes happen. When they moved us to the new room, there was already luggage in that room. Finally they moved us into a room that seemed to actually be vacant, but left one of our suitcases in the first-occupied room. When we complained and asked for some consideration on the room fee in because of the inconvenience and waste of time, the administrator immediately became defensive and denied any responsibility, blaming the bell-person for grabbing the wrong key. Clearly this was not true, because in the overly-long check in process, it was the administrator's assistant who assigned the room and gave the key to us. At that point, the administrator's assistant joined the conversation in a very rude manor. Rather than continue, we told them we would let the on-line community know what happened, The administrator told us that that is our right. Later when we returned for the evening, they let us know they had made a billing mistake by not charging for the extra person. They told us they would not add that charge, but would renege on their promise to taxi us to the airport the next morning. (We had already paid for two taxi rides).
Stayed 1 night in Dec 2017

10/10 Excellent

Rob, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Very clean, good location, staff all very helpful with more than sufficient English
Stayed 1 night in Dec 2017

10/10 Excellent

Chi Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Reception is really helpful and hotel quite good, thanks.
Stayed 1 night in Oct 2017

10/10 Excellent

Mary Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and warm hotel
The hotel was nice and warm with good hot water and was definitely clean. Thanks front entrance is a bit hidden with just a single opaque door leading back to the hotel, but it's right where Google maps says ;) the hotel was nice and warm which is important in Cusco because it can get very cold at night, and the water was good and hot which is another issue in Cusco. There aren't elevators so you have to climb quite a few sets of stairs if you are on the upper rooms, but it helped us prepare for the mountain hiking. It's also a little far from Plaza de Armas, about a 10 minutes brisk walk, but it's a really comfy warm stay.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in excellent location
This a hotel I return to frequently and I have never been disappointed. The breakfast is great, the staff is extremely helpful and the hotel is very secure. You simply can't do better in the price catagory.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful!
They provide 24 hr free drink, hot and cold! Most hotels and restaurants in this area don't provide free drinking water.
Stayed 1 night in May 2017

6/10 Okay

Brad, Alberta, Canada

My Honest Opinion
Our stay here has me of mixed opinion as there is both good and bad. The Good: 1) Away from touristy areas which makes you explore other restaurants/markets/shops which come at a much lower price. 2) Decent price but you get what you pay for The Bad: 1) No safe in room. 2) If you are English speaking, there is not always someone at the desk that speaks English well or at all. Other places we stayed at in the area had fluent English staff available 24/7. 3) Noisy rooms as you hear outside noises, noises above and below you, road noise, etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, functional hotel - everything you need
Very good, clean hotel, in a very convenient location, close to the centre. Friendly, helpful staff. Breakfast on the top floor, with views of the city.

10/10 Excellent

Shigellosus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great small and economic hotel located at the right place, close enough to all the downtown activities but far enough to all the noise and large concentrations of people. The breakfast goes above and beyond to what most hotels present. Must complete elevator work ASAP, especially at 3,400 meters altitude

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
I like the hotel