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Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

3.0 star property
Hotel in Crystal Lake with a fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Japanese garden
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Exterior

Reviews

8.0 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 225 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
Pool
Hot tub
Breakfast included
Parking included
8.6 out of 10, Excellent, (1001)
The price is CA $127
CA $144 total
includes taxes & fees
Dec 8 - Dec 9
Country Inn & Suites by Radisson, Crystal Lake, IL
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About the area

Map
800 South Route 31, Crystal Lake, IL, 60014

What's nearby

  • Three Oaks Recreation Area - 12 min walk - 1.0 km
  • Crystal Court Shopping Center - 3 min drive - 2.7 km
  • Crystal Lake Park - 6 min drive - 5.6 km
  • Main Beach - 13 min drive - 9.1 km
  • Volo Auto Museum - 20 min drive - 19.8 km

Getting around

  • Crystal Lake Pingree Road Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪Portillo's - ‬20 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel

Hotel in the business district
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel. The on-site American cuisine restaurant, Three Oaks Lodge, offers breakfast, dinner, and kids' meals. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), express check-out, and wedding services
  • Laundry services, a gift shop, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 197 rooms have comforts such as pillow menus and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Restaurants on site

  • Three Oaks Lodge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 21,869 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Frequently asked questions

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel on Dec 4, 2024 start from CA $132.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel located?

Situated in the business district, this hotel is 0.6 mi (1 km) from Three Oaks Recreation Area and within 3 mi (5 km) of Crystal Court Shopping Center and Revolution Patient Portal. North Wall Rock Climbing is 2.2 mi (3.5 km) away.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 417 out of 961 reviews" "
Rating 8 - Good. 280 out of 961 reviews" "
Rating 6 - Okay. 123 out of 961 reviews" "
Rating 4 - Poor. 74 out of 961 reviews" "
Rating 2 - Terrible. 67 out of 961 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lesle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater kicked out ac. Not good I informed them they need to fix
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive updated property with excellent amenities. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

susan, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where we always stay when in Crystal Lake. The room was extremely clean, updated, fixtures were all working, towels were soft and fluffy and bed was more than comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Hermilo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2024

6/10 Okay

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Rooms were not available at time promised. Some staff were was very apologetic others forgot to give our name to other staff that had a list of people waiting for rooms. When we got room I noticed hand prints on bed board and some small pieces of paper still on carpet. We didn’t complain as we just wanted our room.
Stayed 1 night in Oct 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Love this place
Stayed 1 night in Sep 2024

8/10 Good

Addison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and quick check in. Room very large, bed was great. There was a weird smell in the room seemed to be coming from air conditioner?
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was remodeled after my last stay a few years ago. Great job on the addition and remodel
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, Madison

Stayed 1 night in Aug 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although not the room I booked, we had a good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Jefferson City

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious, bedding was comfortable. Restaurant and bar on property was a plus!
Stayed 1 night in Sep 2024

6/10 Okay

Audry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was okay and the location was close to where we needed to be. The room was clean. The front desk staff at check in was friendly, but when I went to check out there was an extra charge on my card on top of the hold for incidentals. When I asked the front desk attendant he gave me a run around of answers then continued to tell me that “it’s not that big of a deal, well it might be to you”. I have never been treated this way by someone in customer service and was quite insulted by this man’s comment. It turns out that after I booked the room on Expedia back in July, the hotels room price increased and the hotel charged me the difference. The man at the front desk could not tell me this and I had to contact Expedia. I was told by the very helpful man at Expedia that what the hotel did was illegal and that they would refund my money. Now I have to wait 3-5 business days to see if they follow through.
Stayed 1 night in Sep 2024

8/10 Good

ferdinand

Liked: Property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Frances Lois

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

LEARE

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Rhona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vila

Stayed 2 nights in Aug 2024

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience
Stayed 1 night in Aug 2024