Quality Inn Consulado Americano Ciudad Juarez

4.5 star property
Luxury hotel with free breakfast connected to a shopping center in Ciudad Juárez

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January 2025

Photo gallery for Quality Inn Consulado Americano Ciudad Juarez

Seasonal outdoor pool, sun loungers
Restaurant
Standard Room, Non Smoking
Lobby
Sundeck

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Pool
  • Free airport shuttle
  • Air conditioning

Room options

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About the area

Map
Paseo de la Victoria 3508, Ciudad Juarez, CHH, 32528

What's nearby

  • American Consulate - 5 min walk
  • Plaza Las Misiones - 10 min walk
  • Star Medica Hospital Ciudad Juarez2 - 10 min walk
  • Central Park - 3 min drive
  • Plaza Juárez Mall - 3 min drive

Getting around

  • El Paso Union Depot - 28 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 17 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Great American - ‬11 min walk
  • ‪Chapa Prime - ‬1 min walk
  • ‪Cielito Lindo - ‬4 min walk
  • ‪Taco Baja - ‬6 min walk

About this property

Quality Inn Consulado Americano Ciudad Juarez

Luxury hotel located in Consulado
You can look forward to free full breakfast, free airport drop-off, and a poolside bar at Quality Inn Consulado Americano Ciudad Juarez. Enjoy the gym, as well as activities like ecotours. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Free valet parking
  • RV/bus/truck parking, an area shuttle, and express check-out
  • Free newspapers, ATM/banking services, and a front-desk safe
Room features
All 178 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Select Comfort beds, down comforters, and sofa beds
  • Bathrooms with showers and free toiletries
  • 27-inch flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free airport drop-off shuttle during limited hours on request
  • Area shuttle up to 5 km
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room sofa bed
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2007

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Queen sofa bed
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

American Consulate Ciudad Juarez
Ciudad Juarez American Consulate
Ciudad Juarez Consulate
Consulate Ciudad Juarez
Quality American Consulate
Quality American Consulate Ciudad Juarez
Quality Inn American Consulate
Quality Inn American Consulate Ciudad Juarez
Quality Inn Ciudad Juarez
Hotel Mesaluna Near American Consulate
Quality Inn Near American Consulate Ciudad Juarez
Quality Inn Consulado Americano Ciudad Juarez Hotel
Quality Inn Consulado Americano Ciudad Juarez Ciudad Juarez

Frequently asked questions

Does Quality Inn Consulado Americano Ciudad Juarez have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Consulado Americano Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn Consulado Americano Ciudad Juarez?

Valet parking is free at this property.

What time is check-in at Quality Inn Consulado Americano Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Quality Inn Consulado Americano Ciudad Juarez?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Quality Inn Consulado Americano Ciudad Juarez provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs on request.

Where is Quality Inn Consulado Americano Ciudad Juarez located?

Located in Consulado, this luxury hotel is within a 10-minute walk of American Consulate, International Medical Clinic, and Plaza Las Misiones. Star Medica Hospital Ciudad Juarez2 and Central Park are also within 3 mi (5 km).

Quality Inn Consulado Americano Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 464 out of 863 reviews" "
Rating 8 - Good. 268 out of 863 reviews" "
Rating 6 - Okay. 83 out of 863 reviews" "
Rating 4 - Poor. 28 out of 863 reviews" "
Rating 2 - Terrible. 20 out of 863 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice safe
It’s nice and safe everyone was nice! The only thing I didn’t like was the breakfast.
Stayed 4 nights in Sep 2017

8/10 Good

josie, dallas tx

Liked: Cleanliness, room comfort
Its ok
They need to change the menu on the breakfast and add more food to the menu in the afternoon or lower the prices
Stayed 3 nights in Dec 2017

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for taking care of everything related to Visas at the U.S. Consulate. Everything is within walking distance and on the same side of the street. Staff is very friendly and helpful. Breakfast at the hotel was included with our stay and it was real food, very good. Overall we had a good experience and would highly recommend staying here.
Stayed 4 nights in Dec 2017

10/10 Excellent

ty, pdx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good rooms nice breakfast close to the American consol
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Review
Beds kind of small. No frig or microwave in room , check in delay had to call and get room phone replaced. Other than that good experience friendly staff.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Two minutes walking from consulate
Its a safe place to stay at since there is 24 hour security. If you have to go I would choose this Hotel vs the rest.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were helpful, friendly and considerate. We felt safe and did not worry about our car. Great location for consulate appointments. All in all, a nice hotel for the price.
Stayed 3 nights in Nov 2017

8/10 Good

Juan Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recomend
Felt safe at all times, nice pool area and delicious breakfast every morning. Would stay here again if needed
Stayed 5 nights in Aug 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Close to everything.
Clean, friendly, courteous, everything I expected from a Quality Inn.
Stayed 7 nights in Nov 2017

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything I needed.
It was a great place for the price. Close to everything I needed on my trip.
Stayed 1 night in Nov 2017

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was a really comfortable place really proffessional service the breakfast was delicious the staff was really friendly it had a big pool and nice gym and a snack bar outside that u could order hot foods like hamburgers hotdogs and platters.Location to the u.s consulate was within a walking distance .
Stayed 7 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible in all , dindt liked is dirty and old the bath is so small, the shower to
Stayed 1 night in Nov 2017

8/10 Good

Hilda Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for a king size bed but I didn't find it when I made the reservation online. Then in the hotel they say they didn't have king size bed available.
Stayed 2 nights in Nov 2017

10/10 Excellent

monica , chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to embassy
The hotel was great and very convenient to the U.S. Embassy. 10 min walk to medical facility and 5 min walk to c.a.s and embassy.
Stayed 10 nights in Nov 2017

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WELL WORTH IT THE STAY !!!!
I HAVE STAYED AT THIS HOTEL 3 YRS AGO !! EVERYTHING WAS ALL GOOD FOR ME & MY FAMILY THIS TIME TOO !! I WOULD RECOMMEND THIS HOTEL QUALITY INN WAS ON POINT !! KEEP UP THE GOOD WORK !!! THANK YOU FOR YOUR SERVICE !!! I WOULD GO BACK AGAIN !!! PEACE TO ALL
Stayed 11 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Stephanie, forth worth , texas

Liked: Cleanliness
Hotel staff were nice , I did encounter an issue but it was resolved pretty quickly . Allen , one of the hotel staff was very helpful and overall a nice guy . Hotel room are clean and cleaning staff did a good job keeping up with the room . My only complain are the beds are definitely not queen as advertised and are not comfortable. But for the price and location I would recommend. Close to finger print location , medical clinic and U.S consulate . Just in walking distance which is exactly what we wanted
Stayed 10 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it! My husband and I stay for a week and it was so great. Very nice, loveable, friendly stuff. I LOVE LOVE LOVE LOVE it so much!
Stayed 8 nights in Oct 2017

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Rude front counter staff.
It was ok the staff was a little rude at check in. I was not aware they they do not allow pets. I let them know ibhaf my dog with me a little mini French poodle. The told me pets are not allowed. They told me she would have to stay in the car. Then they asked if I wanted to stay or not. Checking in at 9pm in a town/country I am not familiar with I had no choice. The man at front counter was so rude kept telling me she was not allowed in l. I told him ok I understand but he kept making a point to tell me.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the American Consulate
My husband and I had a great stay at the Quality Inn. The staff were very friendly and willing to help you in anything they can. My housekeeping lady was always on task and she kept our room cleaned... thank you Mrs. Armi...
Stayed 10 nights in Oct 2017

10/10 Excellent

rocio, corona, ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel all their staff is so friendly and helpful, rooms are clean, the food is good they have red or green chilaquiles,eggs with ham or sausage, beans, and three different plates. Plus a continental breakfast. if you have questions ask for Sergio or Martin they know all around the city. Big pool and gym
Stayed 7 nights in Oct 2017

10/10 Excellent

Isidro Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the one.
I want to start of by thanking the Hotel staff for the excellent customer service. From housekeeping to front desk the staff was outstanding. We stayed 11 nights, employees were courteous, room clean. People from restaurant, breakfast buffet staff and the lady who cleaned our room very nice and hard workers. Free breakfast, all staff super friendly and helpful, not far from mall and u.s. consulate. It was smooth all the way around. Even the food at the hotel was exceptional. My room was serviced every morning. Excellent staff just overall I truly couldn't have asked for a better stay.The room was excellent very clean very comfortable. I have not stayed in a hotel alone time where I enjoyed it so much and didn't want to get out. The restaurant excellent food. It's my hotel whenever I go to Juarez. :)
Stayed 9 nights in Oct 2017

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017