Find Hotels by Firmdale in City of Westminster from CA $458

"The staff were really friendly and polite. The breakfast was really nice and the complimentary drinks and chocolates was a lovely touch. We were really impressed with our stay. Coming back again later in the year "

"amazing hotel!! the concept, the decoration, & the vibe! the staff are very nice and helpful! The hotel is very convenient, it's a 1 min walk from the metro station and a 2 min walk from the very vibrant shopping streets. definitely having the cumberland as my go to hotel whenever im in london. ps: pillows aren't very comfy to sleep on"

"The professional and enthusiastic staff. The room was clean. We were well- looked after"

"I sent my wife and daughters. They felt safe and happy"

"really good!"

"The location was super close to the train station and all kinds of foods and stores. The staff was SO KIND. Like truly welcoming. The room was small but had everything we needed- fridge, water kettle, heater, bed, window, shower and toilet. It was very clean as well! It was exactly what we needed and we will stay there again! "

"Wonderful stay at a beautiful hotel. The staff was exceptional. We would stay again. "

"The hotel is in a fabulous position next to Fortnum & Masons, close to theatres and lovely shops. The hotel is very clean and the staff could not do enough for us happily and with a smile, especially Onsenka. It was a trip for my 70th birthday and they went above and beyond. Defo go again. "

"As always CitizenM lovely and the staff marvelous "