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Tru by Hilton Naperville Chicago

2.5 star property
Hotel in Naperville with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Basic Double Room, 2 Queen Beds
Exterior
Lobby
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 King Bed

Desk, bed sheets

Basic Single Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • 498 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Desk
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

DoubleTree by Hilton Lisle Naperville

Pool
Hot tub
Pet-friendly
Parking included
7.8 out of 10, Good, 1,006 reviews
The price is CA $119
CA $132 total
includes taxes & fees
Feb 2 - Feb 3
DoubleTree by Hilton Lisle Naperville
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About the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563

What's nearby

  • Chicago Premium Outlets - 7 min drive
  • Riverwalk Park - 8 min drive
  • Riverwalk - 9 min drive
  • North Central College Fine & Performing Arts - 10 min drive
  • Central Dupage Hospital - 11 min drive

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Tru by Hilton Naperville Chicago

Property highlights
Consider a stay at Tru by Hilton Naperville Chicago and take advantage of dry cleaning/laundry services, a gym, and a business center. Stay connected with free WiFi in public areas.
Other perks include:
  • An indoor pool
  • Free self parking
  • Luggage storage, smoke-free premises, and coffee/tea in the lobby
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 121 rooms boast comforts such as air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

Does Tru by Hilton Naperville Chicago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tru by Hilton Naperville Chicago?

As of Jan 27, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Naperville Chicago on Feb 2, 2025 start from CA $120.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Naperville Chicago pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Naperville Chicago?

Self parking is free at this property.

What time is check-in at Tru by Hilton Naperville Chicago?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Naperville Chicago?

Check-out is at 11:00 AM.

Where is Tru by Hilton Naperville Chicago located?

Situated in Naperville, this hotel is within 3 mi (5 km) of Odyssey Fun World, Heritage Woods, and Blackwell Forest Preserve. Northwestern Medicine Proton Center and Nike Sports Complex are also within 6 mi (10 km).

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 624 reviews" "
Rating 8 - Good. 115 out of 624 reviews" "
Rating 6 - Okay. 47 out of 624 reviews" "
Rating 4 - Poor. 18 out of 624 reviews" "
Rating 2 - Terrible. 29 out of 624 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Russ

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Staff were very helpful. Expedia made a serious error in our reservation process, Tru Hilton Staff fixed it twice. Service, rooms, accommodations, amenities, response above and beyond to help us with a few forgotten items like laptop charger were much appreciated. Very clean, organized, hot breakfast with broad variety. Repeat group visit from 2024. we'll be back with more folks next year. lots of space, parking, room for activity with groups, billiards, workouts, pool, basic RNR and even getting some quiet work and a zoom mtg accomplished. Pleasant, bright, cherry, responsive staff, Well done, especially nigh staff and Desiree at the desk, along with housekeeping. They made a very physical weekend (we were helping Samaritans Purse RDC pack tens of thousands of boxes) relaxing and
Stayed 1 night in Jan 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 1 night in Dec 2024

4/10 Poor

Ariane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First of all seemed like a teenage hangout, someone was loud all night in our area. The staff at check-in seemed very dismissive and like she did not want to be there. Not welcoming at all. The room was great. Toiletries in the restroom were great. Shower was nice and hot. Bed was good too. Breakfast was terrible though. No good options. They were out of coffee too. We just ended up leaving and stopping to get something. I would probably stay here again if I had to but would not count on customer service or a hot breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Karrie

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Abdul samad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it it's very nice and friendly!
Stayed 1 night in Jan 2025

10/10 Excellent

Rakita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family and small children
Nice pool area, friendly staff and delicious breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Sourabh

Stayed 3 nights in Dec 2024

8/10 Good

Drew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff

10/10 Excellent

FAIZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was neat and clean. Check in process was easy and quick.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dong, Streamwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We TRUly enjoyed our stay here. The room is spot less. Hallways are always clean and smelling good all day, friendly staff, and alot of dining options around the area. The toiletries provided are of good quality - doesn’t dry your skin and makes your hair soft too. The bed and blankets are comfortable. Also, the Chicago Premium Outlet is only a few minutes away if you like to do some shopping. We will definitely come back to this hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fteddy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Muhammad, Beaumont

Stayed 1 night in Dec 2024

10/10 Excellent

April L

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a quaint boutique type hotel, with modern touches. Its very clean. The coffee
Stayed 1 night in Dec 2024

8/10 Good

Yang, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new and facilities are in good condition. The beds are soft which can be hard on the back. Breakfast is okay except that the juices seem watered down. The hotel allows pets. I had to listen to two small dogs barking at each other in the next room in the middle of the night and that obviously wasn’t fun. Lady at the front desk neglected to offer an apology when I mentioned that to her. Overall it is acceptable for the price but not high on my recommendation list.
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was very small. Furnishings were sparse. Bed linens were cheap. Bed was uncomfortable. Rooms are cleaned every other day, which would be okay if the service provided was thorough. Toilet seat was left up, bed was not made, and paper products were not refreshed. Ran out of food for breakfast. Poor quality overall. Will NOT stay there again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Fatlum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel amazing staff!! Relaxing vibe!! Have stayed at this location more than once! Employes all deserve a raise for their hospitality!!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024