Brook Mollington Banastre Hotel and Spa

3.0 star property
Victorian hotel with a full-service spa and bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
2 bars/lounges, poolside bar
Executive Double Room, 1 King Bed

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room, 1 Queen Bed

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Champagne service
  • 50 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NN

What's nearby

  • Countess of Chester Hospital - 4 min drive - 2.5 km
  • Chester City Walls - 4 min drive - 3.4 km
  • University of Chester - 4 min drive - 2.9 km
  • Chester Racecourse - 5 min drive - 4.0 km
  • Chester Zoo - 5 min drive - 5.0 km

Getting around

  • Bache Station - 3 min drive
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Brook Mollington Banastre Hotel and Spa

Hotel near University of Chester
Located close to Countess of Chester Hospital and Chester Zoo, Brook Mollington Banastre Hotel and Spa provides a poolside bar, a terrace, and designer stores on site. Treat yourself to a massage, a facial, or a manicure/pedicure at Mollington Health Spa, the onsite spa. The on-site Modern European cuisine restaurant, Garden Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • English breakfast (surcharge), express check-out, and massage treatment rooms
  • A banquet hall, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 63 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, art supplies, and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Frequently asked questions

Does Brook Mollington Banastre Hotel and Spa have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Brook Mollington Banastre Hotel and Spa?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at Brook Mollington Banastre Hotel and Spa on Dec 1, 2024 start from CA $98.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Brook Mollington Banastre Hotel and Spa pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Brook Mollington Banastre Hotel and Spa?

Self parking is free at this property.

What time is check-in at Brook Mollington Banastre Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Brook Mollington Banastre Hotel and Spa?

Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Brook Mollington Banastre Hotel and Spa located?

Situated near the airport, this spa hotel is within 2 mi (3 km) of University of Chester, Countess of Chester Hospital, and Chester Zoo. Chester City Walls and Chester Racecourse are also within 3 mi (5 km). Bache Station is 29 minutes by foot.

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 148 out of 867 reviews" "
Rating 8 - Good. 234 out of 867 reviews" "
Rating 6 - Okay. 207 out of 867 reviews" "
Rating 4 - Poor. 140 out of 867 reviews" "
Rating 2 - Terrible. 138 out of 867 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice the reception area was lovely the garden at the back was really nice. Then I go to my room to find the filthiest carpet I have ever seen the I see I have a double bed when I paid for a queen mould round the windows and they looked like they hadn’t been cleaned in years and if that wasn't bad enough a black bug ran across my bed I was furious went to complain and ask for another room only to be told they don’t even do queen beds at the hotel they have no other rooms left and someone will come and vac the bug up what an absolute joke I booked four rooms for my guests for my birthday and they were all filthy I certainly will not be going back
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
The carpet in the room was filthy there were crumbs all on the window sill paid for a queen size bed ended up with a double because the hotel don’t even do queen beds apparently the staff were nice the spa could do with an up grade overall I will not be returning to this hotel
Stayed 1 night in Sep 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters! On the flip side, the breakfast was good and the staff were pleasant and welcoming. At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Stayed 2 nights in Sep 2024

6/10 Okay

Charlotte

Travelled with partner
Disliked: Property conditions & facilities
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location and good value
Stayed 1 night in Sep 2024

2/10 Terrible

stuart

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, the worst hotel I’ve ever stayed at
Stayed 1 night in Aug 2024

8/10 Good

Sarah louise

Liked: Staff & service, property conditions & facilities
Lovely hotel amazing food . Only issue pool was out of order.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really nice staff couldn't done enough for you. Really enjoyed swimming pool and jacuzzi. Rooms are clean and ours was big separate room for our grandchildren. Lovely meal in the evening couldn't fault it.breakfast was ok. Definitely would return
Stayed 1 night in Aug 2024

8/10 Good

Beatrice

Liked: Staff & service, property conditions & facilities
Room was good, but the stairs smells little bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Neale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kids loved the pool !
Stayed 1 night in Aug 2024

6/10 Okay

Davey

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Oliwer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation
Stayed 1 night in May 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mollington banastre hotel chester
Just got home from a 3 night stay staying at the Mollington Chester , we had a lovely stay , the family room was dated but was clean and very spacious. Staff were very friendly and helpfull, bar area was lovely and we used the pool once , which was lovely , would definitely stay again if we visit the area again
Stayed 3 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Two night trip away with my partner & 2 year old son. Standard Queen room. Was clean and cosy enough. A cot was provided in our room as requested. Plenty of space in the room also. Around a 7-8 minute drive to both Chester Zoo & Chester Centre. We got a taxi into the centre 1 night (£8). Would recommend the Sergios Italian Restaurant. Didnt experience the spa services so cant comment. Chose not to get breakfast for £15 and instead went for breakfast 3 minutes down the road at The Wheatsheaf (£4.99) all you can eat breakfast.
Stayed 2 nights in Aug 2024

4/10 Poor

Chloe

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very dated. Rooms and hotel has a floaty smell. Rooms was clean but sheets felt cheap. Breakfast is poor not much options. Coffee was stone cold. Abit over priced for what we got.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired, dated, unclean
Very tired and dated in both public areas and bedroom. Cobwebs in restaurant and crumbs on carpet, looks as though it hasn’t been cleaned in ages. Bathroom was a disaster, toilet seat loose, difficult to flush, took several minutes to refill, water pressure very poor, wash bowl slow to drain, big dirty gap between bath and floor, radiator bracket had punched a hole through the wall. We were refused croissants at 9.20, even though breakfast advertised till 10.00. Tea and coffee was not readily forthcoming. Overall very unsatisfactory
Crack in bedroom wall
Tap fully on
Bathroom radiator
Radiator bracket
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very nice setting, location is very quiet and peaceful for a nice break. The hotel has a nice size pool with jacuzzi hot tub and sauna which is definitely a luxury. Good selections for breakfast and dinner including room service if you prefer, but overall I have to say the staff are excellent - my partner and I have stayed here before and the staff are extremely polite and personable which adds to the charm of the hotel!
Stayed 1 night in Jul 2024

6/10 Okay

Rogelio

Travelled with family
Liked: Staff & service, amenities
We stayed for 4 nights in the Mollington Banastre, and few things we've noticed when we walked in the room was that there was no air-conditioning or hangers in the wardrobe, no doorknob signs to get your room cleaned, the pillows were very thin. The property has ample parking space, the staff were very nice and helpful and the indoor facilities were also quite good.
Stayed 4 nights in Aug 2024

6/10 Okay

Mr D J

Liked: Cleanliness, staff & service
Stayed two nights in twin room. Hotel is in need of an update. Our room was clean but wardrobe doors would not shut, shower head fittings falling apart, toilet difficult to flush. Hotel surroundings are lovely, the pool and fitness facilities are good. Staff all very nice and helpful. Restaurant food quality hit and miss, my pasta was good, my wife's fish and chips was poor.
Stayed 2 nights in Jul 2024

8/10 Good

Victoria

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
A lovely hotel with good facilities in the SPA. My only complaint was the WIFI in my room (057) was intermittent and did actually fail one night which did annoy some of the guests.
Stayed 3 nights in Jul 2024

4/10 Poor

Olivia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 4 nights in Jul 2024

10/10 Excellent

John, Colchester

Stayed 2 nights in Jun 2024

8/10 Good

Sharon

Stayed 1 night in Jul 2024