Charlotte Vacation Packages

Food at the on site restaurant was good, staff was very friendly. We would return

This was my second visit to the Bel Jou, and it was wonderful. The staff were the best of all the hotels I've ever stayed at. The general manager Dean walks around every day to stop and talk to the guests, he truly prides himself on the service his team provides and genguingly wants to make sure his whole team make the guests as comfortable as possible. I couldn't fault one thing, to the cleanliness, maintenance, entertainment and overal service with a big St Lucian smile. The shuttle service to Castries and the beach is a massive plus and its free, what more can you ask for. All the staff from maintenance, bar restaurant, reception, cleaning staff, were exceptional. But I have to mention my girl Princess what a woman, Devon, Sam, reception ladies and we missed Andrea. So many more to mention and Dean the general manager whom is the only hotel manager to walk around greeting and talking to his guests every single day. I've never experienced that in all the hotels I've stayed around the world and I've travelled far. So on that note, thank you, Dean and all the staff at the Bel Jou. You made our stay memorable, and we will definitely be back.

They spoilt a special occasion by refusing to accept my booking without explaining why. They finally accepted the booking but completely ignored my earlier requests. The stay itself was fine but the earlier anxiety put a bit of a damper on things. More hospitality and communication skills needed.

Our stay at Zoetry was everything we had hoped and more.. very tranquil, zen and relaxing.. will definitely return the hospitality was unmatched!!! 5 stars to Zoetry !!!

We had a wonderful visit, the room and view were unbeatable. The food far exceeded our expectations and was really good. The service was also exceptional. Would go again!