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Tru by Hilton Charlotte Ayrsley

2.5 star property
Stay productive at the 24-hour business center or unwind after hours at the snack bar/deli. Enjoy top-notch hospitality from helpful staff.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 399 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $146
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includes taxes & fees
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About the area

Map
9233 Kings Parade Blvd, Charlotte, NC, 28273

What's nearby

  • Topgolf - 4 min drive
  • United States Citizenship and Immigration Services office - 7 min drive
  • Charlotte Premium Outlets - 8 min drive
  • Billy Graham Library - 10 min drive
  • Carowinds Theme Park - 10 min drive

Getting around

  • I-485 - South Blvd Station - 7 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Subway - ‬9 min walk
  • ‪Mac's Speed Shop - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Tru by Hilton Charlotte Ayrsley

Hotel near Carowinds Theme Park
At Tru by Hilton Charlotte Ayrsley, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Luggage storage and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 98 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Frequently asked questions

Is Tru by Hilton Charlotte Ayrsley pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Charlotte Ayrsley?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Ayrsley on Feb 16, 2025 start from CA $120.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Charlotte Ayrsley?

Self parking is free at this property.

What time is check-in at Tru by Hilton Charlotte Ayrsley?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Charlotte Ayrsley?

Check-out is at noon.

Where is Tru by Hilton Charlotte Ayrsley located?

Situated in the business district, this hotel is 2.4 mi (3.8 km) from Topgolf and within 6 mi (10 km) of Renaissance Park and York Road Community Park. United States Citizenship and Immigration Services office and NarroWay Theater are also within 6 mi (10 km).

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1001 reviews" "
Rating 8 - Good. 201 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus, Bartonsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Candido, Hackensack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, shops and the major highways.
Stayed 2 nights in Jan 2025

6/10 Okay

Tyra

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There looked like a blood stain in my room disgusting
Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly and helpful staff.
Stayed 1 night in Jan 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The place was clean, but I saw a cockroach, and when I mentioned it, they told me housekeeping had already left for the day, which was strange and made me uneasy. Upon arrival, it took 40 minutes for a front desk staff member to greet us. Overall, I was dissatisfied with my stay. While the area is convenient and close to many shops, my experience fell short.
Stayed 1 night in Dec 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here over and over again
Stayed 1 night in Jan 2025

10/10 Excellent

Patti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in a walkable area.
Stayed 1 night in Jan 2025

6/10 Okay

Suzanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel echos. I suggest requesting a room on the top floor so that you don’t get woken up by late arrivals that are heavy walkers, bicker with each other and slide furniture across the floor. I hardly got any sleep and had a full day of driving before and after my stay. Staff did give me ear plugs and was going to speak with the guests but they were noisy until after 3 am!
Stayed 1 night in Jan 2025

10/10 Excellent

Qiana

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2024

4/10 Poor

Sidney

Disliked: Cleanliness, staff & service
I am not getting the great reviews. The hotel, although newer, is just basic. I have stayed at other Hilton properties that are much better, though older. The attraction, I suppose, is the proximity to shopping and eating places. The person that checked me in looked like she hated her job, her life, and me for bothering her talking to another employee. I am sorry I ruined your day, I hope life looks up for you in the future. The other employee didn't even acknowledge me and walked away when I said hello. Customer service is dead. I stayed in Room 309. In the bathroom, it appears there are mold spores growing on the ceiling above the shower. Perhaps there is/was a leak in the upstairs bathroom. Also, there was tissue and an earring behind the toilet. I understand people get busy, but if they missed this what else did they miss cleaning. The room is just basic. It served it's purpose I guess for one night. I have stayed at many Hilton hotels and will likely do so again, but not Tru. All in all a very mediocre stay at a very mediocre property.
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Derek

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Room was clean bathroom not so much. Good bed and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Mingo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Keshav Soni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and courteous despite our checkin time at 11pm on Christmas Eve. The breakfast was a decent spread so overall a pleasant experience
Stayed 1 night in Dec 2024

10/10 Excellent

Taneka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this piece
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashi

Stayed 2 nights in Dec 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and nicely decorated. The breakfast bar area was very clean. They had a very nice breakfast spread. The location was convenient to shopping malls, and walkable to restaurants. I would recommend this Hotel .
Stayed 3 nights in Dec 2024

10/10 Excellent

Bob

Stayed 4 nights in Aug 2024

8/10 Good

Juan

Stayed 5 nights in Nov 2024

4/10 Poor

Carl, Reidsville

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets looked not fresh and clean and the trash cans were overflowing outside the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Katharine

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Dec 2024

10/10 Excellent

Melchi Edrei

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and we have a good time. Coffee 24hrs and an excellent breakfast. And also pet friendly which was the primary thing to decide stay there.
Stayed 1 night in Dec 2024