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Sugbutel Family Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to SM City Cebu

Choose dates to view prices

Photo gallery for Sugbutel Family Hotel

Deluxe Twin Room
Hallway
Buffet
View from property
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 194 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Free WiFi

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 204 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby sitting area

Summit Galleria Cebu

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, (500)
The price is CA $80
CA $93 total
includes taxes & fees
Mar 24 - Mar 25
Summit Galleria Cebu
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Frequently asked questions

Is Sugbutel Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sugbutel Family Hotel?

As of Mar 9, 2025, prices found for a 1-night stay for 2 adults at Sugbutel Family Hotel on Mar 14, 2025 start from CA $69.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sugbutel Family Hotel?

This property doesn't offer parking.

What time is check-in at Sugbutel Family Hotel?

Check-in begins at 2 PM.

What time is check-out at Sugbutel Family Hotel?

Check-out is at noon.

Where is Sugbutel Family Hotel located?

Located in Carreta, this hotel is within 1 mi (2 km) of Robinsons Galleria Cebu and SM City Cebu. Ayala Center and Waterfront Cebu City Casino are also within 3 mi (5 km).

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Sugbutel Family Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 12 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 5 out of 53 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ma. Shiela

Disliked: Staff & service, amenities, property conditions & facilities
No AC
Stayed 1 night in Oct 2024

10/10 Excellent

Leendert

Stayed 2 nights in Aug 2024

10/10 Excellent

Leendert

Stayed 1 night in Aug 2024

6/10 Okay

Luisa

Stayed 1 night in Feb 2024

6/10 Okay

Roger

Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Stayed 1 night in May 2021

2/10 Terrible

yang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Sarah

clean and simple
Clean and simple
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Stig Torstein

Stayed 1 night in Oct 2019

8/10 Good

Zenith

Convenient overnight stay
Friendly staff, free parking, and convenient to shopping malls. No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Stayed 1 night in Jul 2019

8/10 Good

marvin

Good
It was good for the price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

飯店人員服務態度很好，但熱水不穩定，沒有吹風機
Stayed 1 night in Mar 2019

4/10 Poor

DARREL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foodv
The food is limited even though it was a buffet
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

I had a good stay
Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

It was a nice hotel and very clean and service is in top, but the beds were very uncomfortable
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No me dieron desayuno a pesar de venir en la reserva. Alejado
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition. The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel. Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
Stayed 1 night in Jul 2018

8/10 Good

Elias

suggestion
they need to put door on each room of the dorm
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Average
Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average

8/10 Good

Jastynne A

6/10 Okay

Jungil

Stayed 1 night in Jan 2018

6/10 Okay

Chris

Liked: Room comfort
Disappointed condition of room,, no window and didn’t get any information about the room(no windows)
Stayed 2 nights in Jan 2018