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Pont Levis Hôtel By Franck Putelat

4.0 star property
Hotel in Carcassonne with a 24-hour business center and a 24-hour front desk

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Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Garden
Outdoor pool, pool umbrellas, sun loungers
Superior Room (Jacuzzi)
Jetted tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi)

Superior Room (Jacuzzi)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom

Premium Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Day bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Terrace
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Day bed
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About the area

Map
40 chemin des Anglais, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 2 min walk
  • Narbonnaise Gate - 2 min walk
  • Historic Fortified City of Carcassonne - 3 min walk
  • Le Musée de la Torture de Carcassone - 4 min walk
  • Aude Gate - 5 min walk

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Bar à Vins de la Cité - ‬6 min walk
  • ‪L'Escargot - ‬5 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬4 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Pont Levis Hôtel By Franck Putelat

Upscale hotel in a shopping district
At Pont Levis Hôtel By Franck Putelat, you can look forward to a terrace, a garden, and a bar. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A 24-hour front desk, multilingual staff, and luggage storage
  • Tour/ticket assistance, a front-desk safe, and smoke-free premises
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 83-cm LED TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 83-cm LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 1 2025 to April 3 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9.00 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Frequently asked questions

Does Pont Levis Hôtel By Franck Putelat have a pool?

Yes, this property has an outdoor pool.

Is Pont Levis Hôtel By Franck Putelat pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Pont Levis Hôtel By Franck Putelat?

Self parking is available for EUR 15 per day.

What time is check-in at Pont Levis Hôtel By Franck Putelat?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pont Levis Hôtel By Franck Putelat?

Check-out is at noon.

Where is Pont Levis Hôtel By Franck Putelat located?

Situated in the historical district, this hotel is steps from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within 5 minutes. Carcassonne Station is 27 minutes by foot.

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Pont Levis Hôtel By Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 152 reviews
Rating 8 - Good. 36 out of 152 reviews
Rating 6 - Okay. 6 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Excellent boutique hotel with impeccable service and a wonderful location
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Great location & lovely staff
Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberlee

The property was well taken care of, the staff was excellent, the location was superb.
Stayed 2 nights in Sep 2022

10/10 Excellent

David

I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Staff were excellent
Stayed 4 nights in Oct 2022

10/10 Excellent

Natalie

Oasis of calm in close proximity to Carcassonne
Beautiful and peaceful hotel but in such close proximity to the medieval city. However the highlight was the staff - so accommodating and friendly. Can’t recommend this hotel highly enough.
Stayed 3 nights in Aug 2023

8/10 Good

Joanne

The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Stayed 3 nights in Sep 2022

10/10 Excellent

Lee

Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

A lovely hotel with very close proximity to the castle gate . Safe and private parking Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that . Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Stayed 1 night in Sep 2023

8/10 Good

Jim

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Right outside entrance to walled city, so convenient. Staff were wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

marco

X
Stayed 2 nights in Jul 2024

10/10 Excellent

Morgan

Stayed 1 night in Jul 2024

10/10 Excellent

Ludo

Un instant suspendu
Un vrai moment de détente et de calme, nous avons pu profiter du service en chambre (petit déjeuner copieux et de belle qualité) et du jacuzzi. La cité est à deux pas.
Stayed 1 night in Jul 2024

10/10 Excellent

RENEE

Stayed 1 night in Jul 2024

10/10 Excellent

deborah

Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Stayed 1 night in Sep 2023

8/10 Good

Zsofia

Trevligt litet hotel i centralt läge.
Mycket trevligt hotel. Bra service och personal som även talade engelska. Sköna sängar. En mysig liten trädgård och pool. Frukosten kunde varit bättre, med det än kanske en smaksak.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pierre

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Foi tudo muito bom. Quarto excelente. Localização perfeita e atendentes muito gentis. Recomendo.
Stayed 1 night in May 2023

10/10 Excellent

Oscar Lyhne

Stayed 1 night in Apr 2023

10/10 Excellent

Mesnil

Stayed 1 night in Feb 2023

8/10 Good

Åsa

Stayed 2 nights in Jun 2022