Carbonal Vacation Packages

Loved the place, staff was excellent and the bar and facilities were top notch. Only complaint was the road noise during the night from semis on the road.

This resort is beautiful as pictured! Let me start by saying Francesca was a 12/10! I had many questions due to the location of this hotel. There’s no easy way to get here we flew into San Jose then had to take another flight to Limón and then take a cab to the hotel! A lot of time and a lot of money however the hotel has nothing to do with that! Francesca looked up the flights to Limón also had a van waiting for us she was helpful, patient and explained everything well. We communicated through whats app and she answered me quickly and throughly. The resort is very clean, very tranquil. The food was good and there are a lot of places within walking distance if you want to try local food. The beach is walking distance and easy to navigate. All I can say is be ready to spend alot of money traveling to get to this hotel. When you arrive you will have peace and quiet, the staff is great!

Great hotel! Clean, spacious, easy parking, and walking distance to town.

This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend!

Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.