Capshaw Vacation Packages

The staff did not clean the room.

Barsala provided a great apartment for rent for a few days at a good price. The process can be more stream-lined for the future. Their website had trouble using my phone's camera (even after granting permissions) to verify I was the person on my driver's license. I had to do the authentication process on my laptop with my webcam. They also use an app called Latch to provide access to the door lock. Just make sure you keep your important belongings on you before leaving the apartment if you are security conscious. Also you may want to have a portable door lock(s) for added security since there is no bar lock on the front door.

The location is really great, regarding restaurants, shopping, and entertainment. The employees are mostly professional and helpful. I was frustrated with one thing. I wanted to "see" another style room to plan my next visit. However, I was unable to do so for a myriad of rules. I tried for 2 days, but got different reasons from different employees, which was very frustrating.

I stayed at this hotel for three nights while in town for a paracycling race. As a blind, disabled veteran, I travel with a service dog and a large tandem bike, which can sometimes make checking in and finding accommodations challenging. However, my experience here was outstanding. I stayed in both a standard two-bed room and a two-bed suite, and both were incredibly spacious, clean, and comfortable. The entire hotel had a welcoming atmosphere, and the staff went above and beyond to ensure my stay was smooth. From check-in to switching rooms, they were accommodating, friendly, and provided that true Southern hospitality you always hear about. There were plenty of areas to walk my service dog, as well as great spots to get in some steps. Restaurants and shops were within walking distance, and if you have a car, there are even more options just a short drive away. Overall, I had an excellent experience and highly recommend this hotel. The staff truly made all the difference, and I can’t praise them enough!

Some improvement on the breakfast.