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Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property
Suburban Cape Town hotel in Cape Town City Centre with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Point of interest
Loft, 1 Bedroom, Non Smoking | Lounge
Interior entrance
Loft, 1 Bedroom, Non Smoking

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Mountain View

Room, 2 Single Beds, Non Smoking, Mountain View

Room, 2 Twin Beds, Non Smoking, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Bedrooms, Non Smoking

Loft, 2 Bedrooms, Non Smoking

Loft, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
Premium bedding
Private bathroom
  • 1076 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Meeting facility

Hotel Sky Cape Town

Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (181)
The price is CA $138
CA $163 total
includes taxes & fees
Dec 24 - Dec 25
Hotel Sky Cape Town
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About the area

Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018

What's nearby

  • Long Street - 4 min walk - 0.4 km
  • Kloof Street - 5 min walk - 0.5 km
  • Cape Town Stadium - 4 min drive - 3.4 km
  • Cape Town Cruise Terminal - 4 min drive - 3.1 km
  • Table Mountain - 7 min drive - 4.8 km

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪Kloof Street House - ‬6 min walk
  • ‪Saggy Stone - ‬5 min walk
  • ‪Ciao Pizzeria - ‬4 min walk
  • ‪Best of Asia - ‬4 min walk
  • ‪Pizza Shed - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Upscale hotel near Kloof Street
Located close to Bree Street and Cape Town Stadium, Protea Hotel Fire & Ice by Marriott Cape Town provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a Swedish massage, a body treatment, or a facial. The on-site restaurant, Fire and Ice Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and massage treatment rooms
  • Multilingual staff, a banquet hall, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fire and Ice Restaurant
  • Hotel Bar and Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 500 per person (one-way)
  • Self parking fee: ZAR 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott Cape Town have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott Cape Town?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott Cape Town on Jan 17, 2025 start from CA $122.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice by Marriott Cape Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice by Marriott Cape Town?

Self parking is available for ZAR 120 per night. There is free parking nearby.

What time is check-in at Protea Hotel Fire & Ice by Marriott Cape Town?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Protea Hotel Fire & Ice by Marriott Cape Town?

Check-out is at 11 AM.

Does Protea Hotel Fire & Ice by Marriott Cape Town provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 500 per person applies.

Where is Protea Hotel Fire & Ice by Marriott Cape Town located?

Located in Cape Town City Centre, this spa hotel is within a 10-minute walk of Bree Street and Kloof Street. Cape Town Stadium and Table Mountain are also within 6 mi (10 km). Cape Town Station is 21 minutes by foot.

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 126 out of 358 reviews" "
Rating 8 - Good. 143 out of 358 reviews" "
Rating 6 - Okay. 50 out of 358 reviews" "
Rating 4 - Poor. 26 out of 358 reviews" "
Rating 2 - Terrible. 13 out of 358 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
This was the greatest experience. Marriott did an excellent job. This hotel offers amazing accommodations(Loft). Great ambience and service from the moment you pull up. The food was great and the entertaining vibe was awesome. What an experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Food from the hotel's restaurant was excellent, including the breakfast buffet
Stayed 1 night in Sep 2024

8/10 Good

Michael, Cape Town

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, breakfast nice. Rooms are a bit small.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla

Travelled with group
Liked: Property conditions & facilities
Amazing Stay!
The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!
Stayed 6 nights in Mar 2024

8/10 Good

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire and Ice Hotel on "Fire".
After confirming 3 times that I wanted 2 rooms next to one another or closeby, I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.
Stayed 4 nights in Mar 2024

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Fire & Ice.
Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection.
Stayed 3 nights in Feb 2024

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and service was beyond!
Stayed 8 nights in Dec 2023

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
My stay is generally okay for anyone who will spend most of their time outdoors.The rooms are small though well designed with a flat screeen tv,fridge and hot kettle.The shower was great! The beds were comfortable but the pillows were terrible.They also do not have iron boxes incase you need one. It’s ideal for adventurous and younger individuals/couples I also didn’t like that they didn’t have curtains so sleeping past 5 am is impossible as the light comes right through! The location is great in a quiet place
Stayed 1 night in Dec 2023

8/10 Good

Oladipo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet place with a good vibe. Good for business and pleasure.
Stayed 6 nights in Dec 2023

10/10 Excellent

Janet

Stayed 1 night in Oct 2023

6/10 Okay

tiffany

Travelled with group
Great sleep
It was a great bed, room was last minute & not bad. Atmosphere was excellent! Price was right!
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Funeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It was the blessing weekend ever ❤️ Everything was perfect Your food Place Staff
Stayed 1 night in Sep 2023

10/10 Excellent

Keren-happuch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 9 nights in Jul 2023

10/10 Excellent

uzoma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is everything one looks for in a hotel. Their services are excellent. I would recommend it for anyone around that area.
Stayed 9 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noise & Racket
While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.
Stayed 5 nights in Jun 2023

4/10 Poor

Katherine

The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else
Stayed 2 nights in Apr 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.

8/10 Good

Kevin

Liked: Cleanliness
Disliked: Staff & service
Solo Traveller - Frequent CT visitor
My seconded stay a Protea F&I but a much lesser experience than first time out. My room was above the nightclub. I'd no fridge on this occasion. The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred. The shower temperature control was non existant and risk being scalded. I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby. I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling. As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good. I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical. The location is great but on fence if I'd stsy again.
Stayed 6 nights in Apr 2023

10/10 Excellent

Hanania

Stayed 6 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond was very helpful
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller - 4 nights
Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.
Stayed 4 nights in Mar 2023

4/10 Poor

Steven

Travelled with partner
Disliked: Amenities
Strange hotel, small box room, bizarre design choices.
Stayed 2 nights in Feb 2023

8/10 Good

David

Stayed 1 night in Jan 2023