Title: JW Marriott Cancun Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=582720&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Cancun Resort & Spa Travelers can unwind by one of four pools, rejuvenate with spa treatments featuring Ayurvedic options, and savor local flavors at four distinct restaurants ## Photo gallery for JW Marriott Cancun Resort & Spa ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6e00febf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7007fd4a-95a7-46ab-849e-e87d7b59f0cf-thumbnail.jpg?impolicy=resizecrop&rw=1366) ![Indoor pool, 3 outdoor pools - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/d5927f07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast served - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/78350b74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/210c58ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a tranquil retreat with three outdoor pools, one indoor pool, a swim-up bar, spa treatments, four restaurants, and yoga and Pilates classes at the 24-hour fitness center. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Mar. 14 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for JW Luxury Suite, 1 King Bed, Junior Suite ![JW Luxury Suite, 1 King Bed, Junior Suite](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/c53d1944.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JW Luxury Suite, 1 King Bed, Junior Suite 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Blackout drapes/curtains Separate bedroom - Ocean view - 785 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Caribbean Suite, 1 King Bed, 1 Bedroom Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2eb05c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Caribbean Suite, 1 King Bed, 1 Bedroom Suite 9.2 Wonderful 7 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Blackout drapes/curtains Separate bedroom - Ocean view - 957 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/a67281d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite 9.0 Wonderful 2 reviews ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Blackout drapes/curtains - Ocean view - 1345 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2eb05c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LED TV Blackout drapes/curtains - Ocean view - 957 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/a67281d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LED TV - Partial ocean view - 1344 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite ![Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/bcf6c4cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds - Ocean view - 2947 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Balcony) 9.2 Wonderful 73 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed Blackout drapes/curtains - Ocean view - 459 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Ocean View (Balcony) 9.2 Wonderful 11 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed Blackout drapes/curtains - Ocean view - 467 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LED TV Blackout drapes/curtains - Ocean view - 467 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Premium Room, 1 King Bed, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View (Balcony) 9.2 Wonderful 9 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed Blackout drapes/curtains - Ocean view - 467 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Balcony) 9.0 Wonderful 113 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LED TV Sofa bed Blackout drapes/curtains - Ocean view - 467 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LED TV Blackout drapes/curtains - Ocean view - 467 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![9 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1200/1112/1014bb8c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana Condesa Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet friendly 8.8 Excellent 3,928 reviews CA $527 CA $644 total includes taxes & fees Apr 13 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-JW-Marriott-Cancun-Resort-Spa.h582720.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-JW-Marriott-Cancun-Resort-Spa.h582720.Hotel-Information) ## About the area Located on the beach, JW Marriott Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) [View more Resorts in Cancun](https://www.expedia.ca/Cancun-Resort-Hotels.d179995-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08825%2C-86.77070&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FTYTuFzpz_Ixk6GU9opd6tgISnI=) Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![🎶 Birds flying high, you know how I feel! 🎶 Parasailing along the coast of Cancun is an awesome experience, we were even lucky enough to spot a few turtles swimming below! ☀️🐢🐠🐟🌴😀 #GoProANZ #GoPro #Mexico ](https://images.trvl-media.com/place/179995/c00eea74-23e1-42d6-896a-bdcd84883d55.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ballenas Beach 5 min walk \- 0.4 km - ![Aquaworld showing signage](https://images.trvl-media.com/place/6075634/d57890af-4f42-4bb4-8cfa-c5ca115a7165.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aquaworld 9 min walk \- 0.8 km - ![Gaviota Azul Beach showing general coastal views, tropical scenes and a beach](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 3 min drive \- 2.2 km - Oasis Arena 16 min walk \- 1.4 km - Kukulcan Plaza Shopping Mall 19 min walk \- 1.7 km ### Getting around - Cancun Intl. Airport (CUN) 19 min drive ### Restaurants - Nebbiolo 6 min walk - Fred's House American Seafood & Oyster Bar 5 min walk - The Great Room 4 min walk - Club 91 Lounge 1 min walk - Cafetto 5 min walk ## About this property ### JW Marriott Cancun Resort & Spa Luxury resort near Delfines Beach You can look forward to a swim-up bar, a poolside bar, and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a body scrub, aromatherapy, and a facial at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping mall on site, a coffee shop/cafe, and a garden. A hair salon, dry cleaning/laundry services, and car rentals on site are available to all guests. Additional perks include: - 3 outdoor pools and an indoor pool, along with a swim-up bar - Free self parking and valet parking - Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and a vegetable garden - Guest reviews speak highly of the beach locale, pool, and helpful staff Room features All 447 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like safes and bathrobes. Other conveniences in all rooms include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Free toiletries and hair dryers - LED TVs with premium channels - Wardrobes/closets, balconies, and coffee/tea makers ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/fcbfa656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet friendly 8.6 Excellent 3,285 reviews CA $450 CA $551 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=57171807&PinnedHotelID=57171807&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/c1c7f557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - 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Available in all rooms: Internet access ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person - 3 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining ### Restaurants on site - Bravio ### Things to do - 24-hour gym - 3 outdoor pools - Children's pool - Fitness classes - Full-service spa - Hot tub - Indoor pool - Outdoor tennis court - Pilates classes - Sauna - Shopping mall - Steam room - Yoga classes ### Family friendly - 3 outdoor pools - Children's pool - Free rollaway/extra bed - In-room crib - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - On the beach - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - In-room massages - Manicures/pedicures - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (39 inch wide door) - Grab bar near toilet (31 inches high) - Hand-held showerhead - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Stair-free path to entrance - Transfer shower - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 14 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Free rollaway/extra bed ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels - Pay movies ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness/yoga classes - Internet access - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 40 per person - Airport shuttle fee: USD 22.00 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun JW Cancun Marriott JW Cancun Marriott Resort JW Cancun JW Cancun Marriott JW Marriott Cancun JW Marriott Cancun Resort JW Marriott Resort Cancun Marriott Cancun Marriott Resort Cancun Jw Marriott Cancun Hotel Cancun Cancun Marriott Cancun Marriott Jw Marriott Cancun Resort JW Marriott Cancun Resort Spa ## Frequently asked questions ### Does JW Marriott Cancun Resort & Spa have a pool? ### How much does it cost to stay at JW Marriott Cancun Resort & Spa? ### Is JW Marriott Cancun Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at JW Marriott Cancun Resort & Spa? ### What time is check-out at JW Marriott Cancun Resort & Spa? ### Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport? ### Where is JW Marriott Cancun Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Cancun Resort & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 790 8 - Good 117 6 - Okay 42 4 - Poor 21 2 - Terrible 31 ## Reviews ### 10/10 Excellent #### Rachelle Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, comfortable beds, toilet scented paper smelled like fragrant flowers, helpful staff, beautiful view of beach and pool. Well designed room and lived our stay. We would definitely recommend to all. Area was safe and close by to many excellent restaurants and La Isla shopping mall. ##### Rachelle Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Ozgen Dec 3, 2025 Liked: Cleanliness, staff & service, amenities Everything was top notch! Rooms were clean, staff was friendly and food was great ##### Ozgen Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Johana citney Dec 9, 2025 Liked: Amenities, property conditions & facilities The staff was very hospitable and professional ##### Johana citney Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Mary Dec 1, 2025 Liked: Amenities, property conditions & facilities Amazing beachfront hotel with excellent service and 5 star spa facilities and staff! Highly recommend! ##### Mary Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Michael Jan 9, 2026 Liked: Cleanliness, property conditions & facilities Friendly staff. Clean room. Nice amenities. Transparent pricing. Easy check in and check out. Easy to uber to and from ##### Michael Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Heather Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding customer service, beautiful rooms and grounds. Will definitely stay again. ##### Heather Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Dianne Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were lovely, big authentic smiles, and I felt distinctly that they were there to make our visit special. ##### Dianne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lora Sep 26, 2025 Liked: Cleanliness, staff & service, amenities It was amazing safe area clean staff friendly ##### Lora Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Hanret Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel safe area and clean beds so comfortable ##### Hanret Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Marcello Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and great service. ##### Marcello Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Dolkar Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and comfortable hotel. ##### Dolkar Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Leah Jul 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay was awesome and the resort is gorgeous!!! I shall return 😍 the restaurants were spectacular and the customer service was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/3ac60a7e-f7a6-4afe-b5d0-70b812622ac1-1753088773698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ac211368-477a-4684-81a2-79cb07e7a670-1753088775919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/998eb259-f3b0-419e-ab2f-d9f7fc8e5899-1753088775434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b2f3b4e-ecde-4339-8d49-a30590782de6-1753088775986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leah Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ray Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again. ##### Ray Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### LANA DEANN Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the location and the beach. The staff was the best! ##### LANA DEANN Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jennifer Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, clean & great location ##### Jennifer Stayed 4 nights in May 2025 ### 10/10 Excellent #### Angel Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was great we’ll be visiting again ##### Angel Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Chanel Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful. ##### Chanel Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### James May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great food, great service, great facility ##### James Stayed 3 nights in May 2025 ### 10/10 Excellent #### Nickolas May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice resort, great pool. Great food and good service ##### Nickolas Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Sonia Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, beds were comfortable, restaurants and retail store were perfect!! ##### Sonia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Olanrewaju Oluwole Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location ##### Olanrewaju Oluwole Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Susan Marie Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds and pools. Spectacular beach resort with excellent food. ##### Susan Marie Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### EDGAR J Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property with easy access to restaurants and shopping ##### EDGAR J Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Lawrence Diokno Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities the property looks and feels luxurious! ##### Lawrence Diokno Stayed 3 nights in May 2025 ### 8/10 Good #### Rie Nov 30, 2025 Liked: Cleanliness, staff & service Great room! property is well maintainted and clean. The issues were: 1\. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2\. 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