Title: Hard Rock Hotel Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Cancun - All Inclusive All-inclusive property with 5 restaurants and a full-service spa ![View from room](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/a0553325.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/bb3c1522-12c7-48d3-8e5d-192fdf74e5ee-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Yoga](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3f1cbdff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/03abce68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hard Rock Hotel Cancun - All Inclusive offers an energetic atmosphere and comfort near La Isla Shopping Mall. Enjoy a complimentary breakfast buffet, yoga classes, or the 18-hole course at Iberostar Cancun Golf Course. Relax with massages and facials at The Rock Spa. VIP Access 8.0 Very good ## Popular amenities - - - Bar - Breakfast included - Pet-friendly - Spa VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 24 of 24 rooms ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ec7fad4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Suite Ocean View (Two Bedroom) ### Highlights Balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Free minibar items LCD TV - 1066 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Diamond Ocean View 8.8 Excellent 20 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ec7fad4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Rock) ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Dining table Free minibar items LCD TV Pillow menu - 635 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/1790b0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Royalty Ocean View King 8.4 Very good 8 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Pillow menu Premium bedding Blackout drapes/curtains - 431 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/159eb2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King 8.0 Very good 16 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/743e5389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lagoon view king 9.0 Wonderful 24 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double 8.6 Excellent 33 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/225ba077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lagoon view double 8.2 Very good 19 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Lagoon View (Two Bedroom) 10.0 Exceptional 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 861 sq ft - Lagoon view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/93676cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.8 Excellent 13 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/225ba077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 8.6 Excellent 19 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Ocean View - Two Bedroom ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Down duvet - 861 sq ft - 2 bedrooms - Ocean view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Ocean View Double Beds - Two Bedroom 9.0 Wonderful 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout drapes/curtains Down duvet - 861 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 4 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Mobility Accessible, Lagoon View ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 861 sq ft - Lagoon view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Ocean View (Deluxe Family) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 850 sq ft - Ocean view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 850 sq ft - Ocean view - Sleeps 6 - 4 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Lagoon View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lagoon View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Ocean View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Ocean View (Diamond) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout drapes/curtains Premium bedding - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08938%2C-86.77025&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Ousq_J39xnKhJv0csc73aKnQyE=) Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Aquaworld - 11 min walk - 1.0 km - Iberostar Cancun Golf Course - 6 min drive - 2.2 km - La Isla Shopping Mall - 7 min drive - 2.6 km - Cancun Interactive Aquarium - 7 min drive - 2.6 km - Delfines Beach - 10 min drive - 2.9 km #### Getting around - Cancun Intl. Airport (CUN) - 19 min drive #### Restaurants - ‪Club 91 Lounge - ‬7 min walk - ‪Nebbiolo - ‬5 min walk - ‪La Madalena - ‬5 min walk - ‪The Great Room - ‬9 min walk - ‪Fred's House American Seafood & Oyster Bar - ‬6 min walk ## About this property ### Hard Rock Hotel Cancun - All Inclusive Luxury all-inclusive property near Aquaworld Located close to La Isla Shopping Mall and Iberostar Cancun Golf Course, Hard Rock Hotel Cancun - All Inclusive provides a free breakfast buffet, an adjacent golf course, and an airport shuttle. With amenities like a beachfront location and sun loungers, this property is the perfect place to soak up the sun. Indulge in a body treatment, a facial, and a manicure/pedicure at The Rock Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and pizza. Yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and a terrace. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers - Free self parking - An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Concierge services, a billiards/pool table, and multilingual staff - Guest reviews say great things about the helpful staff Room features All 600 rooms have comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like premium bedding and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - Wardrobes/closets, balconies, and LED light bulbs ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Dancing Language Water fitness ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - 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Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 swim-up bars - 5 restaurants - 6 bars/lounges - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Ciao - Frida - Pizzeto - Toro - Zen ### Things to do - 18-hole adjacent golf course - Air hockey - Arcade/game room - Basketball - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Full-service spa - Health club - Outdoor pool - Outdoor tennis court - Piano - Playground - Shopping - Table tennis - Waterslide - Yoga classes ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 14 meeting rooms - Conference center (16,404 square feet of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 19 treatment rooms - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Outdoor treatment areas - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - 4 accessible parking spaces - Elevator (35 inch wide door) - Handrails in stairways (35 inches high) - Stair-free path to entrance - Tile flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 12 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Comprehensive recycling policy - Lifeguards - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per week Welcoming dogs and cats only 2 total (up to 50 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 34 per person (roundtrip) - Pet fee: USD 150 per pet, per week - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the health club or fitness facility ### Property is also known as All Inclusive Hard Rock Hotel All Inclusive Hard Rock Hotel Cancun Cancun Hard Rock Hotel Hard Rock All Inclusive Hard Rock Hotel All Inclusive Hard Rock Hotel All Inclusive Cancun Hard Rock Hotel Cancun Hard Rock Hotel Cancun All Inclusive Hard Rock Hotel All Inclusive All-inclusive property Hard Rock Cancun Inclusive in Hard Rock Hotel Cancun All Inclusive Cancun Hard Rock Hotel Cancun - All Inclusive Hotel Hard Rock Hotel Cancun - All Inclusive Cancun Hard Rock Hotel All Inclusive Hard Rock Cancun All Inclusive Hard Rock All Inclusive Hotel Hard Rock Hotel Cancun - All Inclusive Cancun Hotel Hard Rock Hotel Cancun - All Inclusive Hard Rock Cancun All Inclusive ## Frequently asked questions ### Does Hard Rock Hotel Cancun - All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on Nov 30, 2025 start from CA $609.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hard Rock Hotel Cancun - All Inclusive pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per pet, per week. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hard Rock Hotel Cancun - All Inclusive ? > Self parking is free at this property. ### What time is check-in at Hard Rock Hotel Cancun - All Inclusive ? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hard Rock Hotel Cancun - All Inclusive ? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hard Rock Hotel Cancun - All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 34 per person applies. ### Are there all-inclusive benefits at Hard Rock Hotel Cancun - All Inclusive ? > Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more. ### Where is Hard Rock Hotel Cancun - All Inclusive located? > Located in Zona Hotelera, this beachfront property is next to a golf course and within 2 mi (3 km) of Aquaworld, Iberostar Cancun Golf Course, and La Isla Shopping Mall. Delfines Beach and El Rey Ruins are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hard Rock Hotel Cancun - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 10 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 681 8 - Good 241 6 - Okay 174 4 - Poor 100 2 - Terrible 146 ### 10/10 Excellent #### Art Nov 5, 2025 The beach at this location is awesome ##### Art Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Fernando Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had amazing experience, staff were very kind ![](https://a.travel-assets.com/ugc/hotel-reviews/c5d8b311-5fe9-4ee5-8b0f-7836d514a6ee-1762135662071.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fernando Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### John Joseph Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service and food was above average...pool was exceptional as was the beautiful sargassum free beach!! ![](https://a.travel-assets.com/ugc/hotel-reviews/fb040ab2-555c-4ef7-93bf-6f58947c424e-1762303310790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/803a0434-2e9a-4a56-bd0d-2107a6307002-1762303330527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Joseph Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Rafid Nov 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My dad said he loved everything about this hotel! ##### Rafid Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Cinthia Carranza Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great stay! ##### Cinthia Carranza Stayed 2 nights in Sep 2025 ### 8/10 Good #### Estela Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Views, lots of activities daily ##### Estela Stayed 4 nights in Oct 2025 ### 8/10 Good #### Clarissa Sep 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great I enjoyed my stay and the hospitality was amazing really enjoyed myself ##### Clarissa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Maribel Alaniz Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay great food and staff was super friendly and accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/a8410d52-247c-43b7-9c79-cd29018c3416-1754775150903.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e9cf183-4762-41bd-8199-ff73285a491b-1754775178775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5db760c2-4adc-41ed-ba75-4cf28f1b1b7c-1754775175052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60cafb7f-de2e-4377-8da7-3f599a4f0438-1754775179041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maribel Alaniz Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Luis A Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was super friendly and helpful. The food in each of the restaurants including room service and beach service was very tasty and well prepared. We had a great time and plan on returning soon ![The view from our cabana](https://a.travel-assets.com/ugc/hotel-reviews/fbd09476-8024-420a-8a55-6b95db86b533-1759186248061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis A Stayed 6 nights in Sep 2025 ### 6/10 Okay #### Zoë Oct 27, 2025 Liked: Cleanliness, staff & service Travelled as a couple early twentie What we liked 1. The beach - the beach was super fun it was really wavy and very warm. The beach was beautiful. It would be hard to swim if you weren’t a strong swimmer but super fun if you are a confident swimmer. The beach chairs were also very comfortable. 2. ##### Zoë Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Tewodros Oct 20, 2025 Very happy for everything ##### Tewodros Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Ernest Oct 1, 2025 Liked: Cleanliness For what they charge, I think they are 4 stars, with good security. ##### Ernest Stayed 3 nights in Sep 2025 ### 8/10 Good #### Ruben Jul 17, 2025 Liked: Cleanliness, staff & service, amenities Great stay ##### Ruben Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Maria Julia Cordero Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As a family of 4 the kids enjoy very much the stayed. ##### Maria Julia Cordero Stayed 5 nights in Aug 2025 ### 8/10 Good #### Amal Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, staff is great but because of the language barrier was hard to ask for certain things. Had to ask multiple people for one question but other than that everything was good! View was amazing. ##### Amal Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Davide Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I loved Hard Rock Cancun. The staff is amazing. We will definitely be back! ##### Davide Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Oluwafunmilayo Nov 3, 2025 Liked: Cleanliness, property conditions & facilities i was served cold food at one of the restaurant. ##### Oluwafunmilayo Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Juan Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff from the south bar was excellent and the guy from the chairs from the pool his name is Willy. ##### Juan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Shweta Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had such a great time, ##### Shweta Stayed 5 nights in Aug 2025 ### 8/10 Good #### Volodymyr Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was excellent, food very good, entertainment excellent 👌 ![](https://a.travel-assets.com/ugc/hotel-reviews/cfbb857c-6660-42bf-b7da-14b803ad02c3-1754459660948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f1461338-44c4-4cb6-87de-7f94ab1a0d16-1754459660971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Volodymyr Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Ely Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Ely Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jonathan Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was the best time I had in our vacation. The hotel was great, the pool was good, and the kids club was awesome! Written by my daughter… ##### Jonathan Stayed 7 nights in Aug 2025 ### 8/10 Good #### Michael Oct 22, 2025 Liked: Cleanliness, staff & service, amenities Loved everything except the portion where they offer discounts to sit a speak to someone to offer a vacation club. NO MEANS NO not well how about this or can you afford that NOOOOO. Extremely pushy and didn’t make the hotel look good at all ##### Michael Stayed 5 nights in Oct 2025 ### 8/10 Good #### Maria Loza Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was great ##### Maria Loza Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Cristian J Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hard rock Cancun is amazing. The service is excellent and the dining options are incredible. Highly recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/0668848b-dad5-4c48-a610-eda062846dc8-1754144370225.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b10ccf37-1c14-4e57-847f-4d0e35cf1f42-1754144371750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d22f8749-176f-49b8-813f-614c109f5db0-1754144371643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristian J Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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