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HM Isabela - Adults Only

4.0 star property
Adults-only beachfront hotel with outdoor pool

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Photo gallery for HM Isabela - Adults Only

On the beach, white sand
Bar (on property)
Superior Double Room, Terrace, Sea View | Terrace/patio
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony (Partial Beach View)

Double Room, Balcony (Partial Beach View)

Double Room, Balcony (Partial Beach View)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony, Beach View

Desk, free WiFi, bed sheets

Double Room Single Use, Balcony, Beach View

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 188 sq ft
  • Beach view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Desk, free WiFi, bed sheets

Double Room Single Use, Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 188 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony, Beach View

Desk, free WiFi, bed sheets

Double Room, Balcony, Beach View

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Terrace, Sea View

Desk, free WiFi, bed sheets

Superior Double Room, Terrace, Sea View

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Wardrobe or closet
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Calle Gran Vía del Puig de Teix, 1, Santa Ponsa, Calvia, Mallorca, 07012

What's nearby

  • Santa Ponsa Beach - 2 min walk
  • Square Santa Ponsa - 16 min walk
  • Palma Nova Beach - 7 min drive
  • Katmandu Park - 7 min drive
  • Port of Adriano - 10 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 23 min drive
  • Palma de Mallorca Airport (PMI) - 28 min drive

Restaurants

  • ‪Pacifico Soul Kitchen - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante Tauro - ‬7 min walk
  • ‪Gran Café Antica Roma - ‬5 min walk
  • ‪Mesón del Mar - ‬6 min walk

About this property

HM Isabela - Adults Only

Upscale hotel near Santa Ponsa Beach
At HM Isabela - Adults Only, you can look forward to a poolside bar, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), a billiards/pool table, and ATM/banking services
  • Secured bicycle storage, multilingual staff, and tour/ticket assistance
  • A 24-hour front desk, a vending machine, and a front-desk safe
Room features
All 156 rooms include comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

All-inclusive details

All-inclusive room rates at HM Isabela - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

whala!isabela
HM Isabela - Adults Only Hotel
HM Isabela - Adults Only Calvia
HM Isabela - Adults Only Hotel Calvia

Frequently asked questions

Does HM Isabela - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is HM Isabela - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at HM Isabela - Adults Only?

HM Isabela - Adults Only doesn't offer parking.

What time is check-in at HM Isabela - Adults Only?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at HM Isabela - Adults Only?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at HM Isabela - Adults Only?

Some rate plans available at this property are all-inclusive.

Where is HM Isabela - Adults Only located?

Nestled on the beach, this Santa Ponsa hotel is within 1 mi (2 km) of Santa Ponsa Beach and Square Santa Ponsa. Platja de La Romana and Playa de Palmira are also within 3 mi (5 km).

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HM Isabela - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 78 reviews
Rating 8 - Good. 30 out of 78 reviews
Rating 6 - Okay. 13 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 5 out of 78 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Super clean, less than 100m to the beach, friendly staff, decent fresh options at the buffet, comfortable modern room, pleasantly surprised.
Stayed 5 nights in Sep 2024

10/10 Excellent

Laura

Stayed with my three adult daughters in August 24, hotel very nice, clean, good facilities, friendly helpful staff, good choice at buffet and all inclusive adequate. Hotel was central so great location, would definitely recommend and stay again.
Stayed 4 nights in Aug 2024

6/10 Okay

Brian

Disliked: Amenities
This place is new and spotless The beds are really comfortable and the rooms are clean ( with a mini fridge that actually works ) It was probably the time of year but there was nothing going on at this hotel Its more of a hub if you are going to be going out and about, vety centeral to the beach And yes i would stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Location was central
Stayed 7 nights in Jun 2024

6/10 Okay

Christopher

Staff were good regarding change of room which I appreciated ( room had an adjoining door) yuk . Room itself could have been cleaner , shower wasn’t very good, over bath shower and shower head was atrocious. Tired basin and taps. I could go on …
Stayed 7 nights in Sep 2024

8/10 Good

lionel

View was not great, first floor with back street garbages
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

It‘s near the beach and it’s super modern and everybody is friendly and when you need something they immediately help you. There a lot of people from around the world. The hotel room was perfect too for two people, everything is clean, you have a TV and a lot of services like renting a bike, bar, food and pool. It’s also very calm not noisy. I would recommend it! :)
Stayed 3 nights in Aug 2024

8/10 Good

Kate

We loved the look and feel of the hotel but we had a badly smelling bathroom that smelt like rotting sewers and drains but the hotel were good and moved us and we loved our new room with no issues. David, the lifeguard, was the stand out though with his attention to detail and going above and beyond the care for my mum to make sure she had assistance in and out of the pool due to mobility issues and was keeping an eye on her being in the sun too much in case she got heat stroke. Lovely and funny guy that loves his job and people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristiano

We loved everything , thank you so much for the amazing holiday!
Stayed 3 nights in Sep 2022

8/10 Good

Ellen Marie

Good location, we stayed b&b, lots of choices staff were lovely. Rooms very noisy especially as hotel got busier, we were also inundated by mosquitoes
Stayed 7 nights in Apr 2023

10/10 Excellent

Jonathan

Right on the beach Shops litterally outside the hotel Great central location Bars about 500 metres away No noise at night. Half decent food selection.
Stayed 3 nights in Jul 2023

8/10 Good

Michael

I was advised that check in was at 14.00, but on arrival I was told that my room would not be ready until 15.00. The hotel itself was in good condition and the room was clean, and the bed comfortable. However, the hotel was very noisy in the early mornings and the shower didn’t appear to have been fully cleaned prior to my arrival.
Stayed 6 nights in Jun 2024

8/10 Good

Juan

Amazing Staff!
The staff is what sets the hotel apart! Keep it up!!
Stayed 4 nights in Aug 2023

6/10 Okay

Christina

Hotel is in ver good location and recently refurbished. Nice reception and lobby area. Rooms are quite small and basic but in good condition. We stayed all inclusive… drinks available 11am-11pm. Food was all buffet for break lunch and dinner and was nice enough, the same everyday. No snack bar as such, instead they did a snack buffet which ranged from day to day and times not always what advertised. Very limited at snack time to pizza and chips and a few cold meats and cheese. Pool area nice but not a lot of sun loungers instead they have Bali beds which you need to pay for. These lay empty for most of our stay would be better replaced with sun loungers. Would stay again due to location but not sure I would pay for the all inclusive.
Stayed 3 nights in Aug 2024

10/10 Excellent

fearghal

Excellent
Just terrific
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

The Staff are amazing at the hotel. Absolutely loved all the bar staff. Jose, Raul, Gloria, Christian…. Everyone made this holiday for all of my family. Amazing memories made.
Stayed 7 nights in Jul 2023

10/10 Excellent

Timothy

Hotel location was excellent, barely 2 min to the beach. Unfortunately no much parking if you rent a car. And the room was ok. TV was broken. The staff were attentive and assertive.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jonny

Heit topp👍
Stayed 7 nights in Jul 2022

10/10 Excellent

Mandy

Great hotel perfect location food was lovely every day rooms very clean only negative was our view on balcony was awful (room139) so maybe pay extra for a sea view and only 1 plug socket in room’s but overall would definitely recommend
Stayed 3 nights in Apr 2023

8/10 Good

Alan

Whala!Isabella - Aug 2024
The hotel is in a brilliant location. Very close to the beach and to some great cafe's, bars and restaurants all within a short walk. The rooms are a good size and comfortable. Our only downside was our view (room 106 / 107) was awful and meant we could not utilise the balcony at all. It overlooked the bins and service entrance of a neighbouring restaurant, I would imagine all the rooms along that side of the building are the same. Rooms were clean and tidy and refreshed every day, and the addition of the small fridge in the room was welcome especially as it was so hot. The sunbed situation could be better - the hotel have included a number of Bali Beds (at an additional Charge) which if replaced with actual sun beds would make the situation better. There is also much more space available to add some additional beds... People generally put their towels out between 9am and 10am when the pool opens. However the hotel decided mid-way through our stay to enforce a no access to the pool until 10am policy, removing everyones towels and putting them behind reception! Considering a last minute booking, location and facilities, we had a great time.
Stayed 5 nights in Aug 2024

8/10 Good

Sibylle

Rooms are big enough, clean and ok. Safe didn't work. Coffee and Orange Jus in the morning are bad.
Stayed 4 nights in Jun 2023

4/10 Poor

Adam

Liked: Amenities
We booked all inclusive, but we were treat completely differently to paying customers. No fresh cocktails, only vending machine style with zero alcohol. Food was poor, ate out most days
Stayed 7 nights in Jul 2022

6/10 Okay

Aner

Liked: Property conditions & facilities
Very bad sound isolation in rooms. We could hear everybody around us when they enter/exit their room (the door slams like somebody is entering our own room), you can hear water from the upper room somewhere in the walls when someone flushes their toilet. The quality in the room gets really bad if you leave for couple the hours. The food is really good and the people working were super nice to us.
Stayed 9 nights in Aug 2023

8/10 Good

Mark

Great for a short break
The hotel is perfectly located next to the beach and shops. As a family we enjoyed the all-inclusive aspect of the holiday even though this was limited to specific drinks. The food was good and whilst it was not luxurious it was acceptable. I felt the food could have been a little more exciting and was a little repetitive. We stayed for 5 days, which was a perfect length of stay. The hotel was very clean and was well maintained. The hotel staff were very friendly. The rooms were fine. The rooms to the rear had a noisy air conditioning unit going 24/7, but that wasn't the hotels fault. I would recommend asking for a pool view.
Stayed 5 nights in Jul 2022

6/10 Okay

Seija

Great location, but management sucks!
Keskitasoinen hotelli. Loistava sijainti. Henkilökunta mukava, paitsi respan mieshenkilö joka yleensä oli päivisin töissä. Ei todellakaan ollut mies oikeassa ammatissa, epäkohtelias tyyppi! Aamiasbuffa oli ok, mutta astioiden kanssa oli melkoista sähläystä. Kahvikupit, lusikat ja lasit aina loppu. Henkilökunnan aika meni niiden kuskaamiseen. Huoneet ja pesuhuone hieman kulahtaneet, sängyt ok mutta eivät mitkään huippuhyvät. Huonoselkäiselle ei olleet mitkään hyvät. Siivous toimi. Aikaista aamiaista emme saaneet lupauksista huolimatta! Decent hotel. Location great. Staff nice except that guy who worked at reception at daytime, do not fit for customer service! Rude person! Breakfast ok, but amazing hassle with coffee cups, glasses, bowls and spoon. Always had to wait them! Should buy more dishes! Staff’s time goes to take dishes back and forth! Rooms were bit dated, but worked. Shower was ok, but water splashed to floor and because wasn’t any drainage had to always dry with towels afterwards. AC worked ok. Beds wasn’t bad but to persons with bad back might not be satisfied. Early breakfast promised for the morning we left, asked from two different persons at reception but wasn’t anything for us! We had couple diabetics at the group and they would really needed some breakfast. If would known that we would prepare for that buying some food.
Stayed 7 nights in Sep 2023