6/10 Okay
Allison
Travelled with partner
Jul 17, 2024
Liked: Cleanliness, staff & service
The view from this property is unbeatable, watching the light show from the rooftop or from the balcony of the sphinx suite was amazing! Staff were friendly though they do push you to book trips/activities through them especially on your first day which can be tiring after a long travel. The room was clean but had things broken/unfinished: toilet paper holder missing the bar to hold it, post of the ceiling in the bathroom was missing, shower sprays part the glass half wall so the floor got wet often and the curtains weren’t the length of the glass wall so you had to be careful dressing/undressing. We loved the jacuzzi tub but was sad we couldn’t see the view as the neighboring rooms could see into your room when curtains open. At meal times workers were so kind! We were disappointed though that often meals or drinks we saw on the menu were not available, many things we wanted to try but couldn’t as they never had it during our stay.
Allison
Stayed 4 nights in Jul 2024
